The tool itself is decent and has a lot of potential based on my use so far. I purchased Tier 4 which is said to include the white-labeling feature, unfortunately my account has not had white-labeling added or activated since purchasing almost 2 weeks ago. I've reached out to Ranklytics 5+ times via email and their on site chat window. I heard back once initially, was told the feature was added to my account, checked, saw that it was still not added, and have not heard back since, despite continually reaching out for help from their team. I will be requesting a refund if I don't hear back in the next day or two.