I bought a lifetime plan via AppSumo and didn't use it after I bought it. Now I have some projects to work on but I am unable to use any feature. I can login and see my usage details, all are empty but when I am using any feature like keyword research or site audit, it is giving me a message to upgrade. I tried to reach out via your support center, but I did not find any email where I could write this problem.

Please help me out in this.

Regards