In the beginning it worked and than ... SCAM
It seems like they have taken the money and got away with it.
No way to contact anyone.
Stay away from https://www.esearchlogix.com is all i can say.
Appsumo also did not help and is fully disappointing with its "We Got Your Back Guarantee" .. oh sorry but not with this tool it was self listed, but no one could really see.
For me a "No Go" I cancelled my appsumo Plus too. No Trust from me anymore to appsumo Guarantee...Because next time, you also have no "We Got Your Back Guarantee" because this was added by someone who is ...or your whatever.