Q: There is a couple of things I just don´t understand and even months after buying Rasa.
io I don´t see how it should work.
1. The language is still not possible to switch. I set it to "german" and everywhere are english words while I can´t change them. About half a year you said in your newsletter that different languages are working now ... but how?
2. I can create multiple newsletters but how can I manage the different subscriptions? In the backend I can´t even see on which newsletter I am working as there is not dropdown or anything that shows me. When going to content I see no differenciation for which newsletter the content ist, I only see a way to do this via sections, but finally I don´t see how I can sent different newsletters to different subscriber-lists. When I open a subscriber I can´t even see to which newsletters he is subscribed.
3. How can I import older items through RSS? How can I define which articles should be used? How can I change the tags? How is determinated which content a user gets? Is it by tags, by interactions, by luck?
All the best, Julian!
PS: I didn´t click on "notify" on my last question, so I needet to post it again and click "notify" this time. Unfortunatelly I can´t subscribe to notifications after the question is sent. So just delete the old question and answer the one here. ;)
Elizabeth_rasa.io
May 14, 2024A: Hi Julian - Answers below!
1. The language is still not possible to switch. I set it to "german" and everywhere are english words while I can´t change them. About half a year you said in your newsletter that different languages are working now ... but how? The language settings will not change the text on the rasa.io dashboard, it will allow our system to recognize, aggregate and personalize the articles from German sites. If the articles on a feed are in German, the dashboard will display them as such. and all text within your email template can be edited by you to be in German as well but you are correct in that the rasa.io product itself will still be English based.
2. I can create multiple newsletters but how can I manage the different subscriptions? In the backend I can´t even see on which newsletter I am working as there is not dropdown or anything that shows me. When going to content I see no differenciation for which newsletter the content ist, I only see a way to do this via sections, but finally I don´t see how I can sent different newsletters to different subscriber-lists. When I open a subscriber I can´t even see to which newsletters he is subscribed. - On the drop down in the top right corner you should see the specific newsletter name that you can add in Settings and an option called "Manage newsletters", this page will show you all of you different newsletters and allow you to toggle between them. That specific newsletter header image will also show in the dashboard of the newsletter in which you are working in.
3. How can I import older items through RSS? How can I define which articles should be used? How can I change the tags? How is determinated which content a user gets? Is it by tags, by interactions, by luck? We only pull in the most recent content from RSS feeds as it is published. You may find that when you load an RSS feed, older articles can appear in the History page. You can determine all of the articles that are chosen on the Upcoming articles page. Here's a great article on how the AI works: https://help.rasa.io/hc/en-us/articles/360048631814-How-rasa-io-Personalizes-Content
Julian_WolfPLUS
Verified purchaser
So the onliest thing that the AI does is to look on the tags a user has clicked on?
The two onliest variables used for the AI are "tags" and "clicks" and then it uses more of the articles with the tags he clicked on and less of the articles without those tags?