All emails I got were italian. Please - if you wanna go international speak english.
I bought on 25th of august. I redeemed and I thought this is enough. I installed the chrome extension. Worked.
Then I had not enough time to work on it further. Today I tried again to access. Huh, this page appeared: https://app.rayzo.io/ExpiredTrial
I could not find contact address. Nothing. Only a selling form. I filled it up with my support call. No reaction, only a funnel email with offer for more accounts and now I have a 14 day trial. But even this trial is not working.
I need urgently support otherwise I cancel my order.
You have to learn two things: english and support.
Founder Team
Elisa_RAYZO
May 9, 2024
Hi, we apologise for the inconvenience. Please feel free to contact us at the following e-mail support@rayzo.io so that we can take care of your report in a timely manner. Thank you
Terrible software and a support staff that is even worse. So many features are not even there for it to work properly. Has to be the worst purchase on appsumo. Appsumo shall do a background check on the company or the software before letting them in. It might affect its credibility.
Looks promising. Will review feedback once I get a solution to the problem.
I ran a test campaign where I requested to follow 10 LinkedIn profiles despite saying the task was completed.
According to the dashboard, I am now following 10 new users, and upon checking my LinkedIn profile, this is not the case.
I am waiting for support to get back to me. (This is not a critique, as I contacted them late Friday).
Founder Team
Elisa_RAYZO
May 9, 2024
Hi, we have taken your issue under consideration and will resolve it as soon as possible. For any other matters, feel free to contact us via email at support@rayzo.io.
Verified purchaser
Only (like) trial, no support email on page
All emails I got were italian. Please - if you wanna go international speak english.
I bought on 25th of august. I redeemed and I thought this is enough. I installed the chrome extension. Worked.
Then I had not enough time to work on it further. Today I tried again to access. Huh, this page appeared:
https://app.rayzo.io/ExpiredTrial
I could not find contact address. Nothing. Only a selling form. I filled it up with my support call. No reaction, only a funnel email with offer for more accounts and now I have a 14 day trial. But even this trial is not working.
I need urgently support otherwise I cancel my order.
You have to learn two things: english and support.
Elisa_RAYZO
May 9, 2024Hi, we apologise for the inconvenience.
Please feel free to contact us at the following e-mail support@rayzo.io so that we can take care of your report in a timely manner.
Thank you
Share RAYZO
Verified purchaser
Awful
Terrible software and a support staff that is even worse. So many features are not even there for it to work properly. Has to be the worst purchase on appsumo. Appsumo shall do a background check on the company or the software before letting them in. It might affect its credibility.
Share RAYZO
Verified purchaser
Looks promising. Will review feedback once I get a solution to the problem.
I ran a test campaign where I requested to follow 10 LinkedIn profiles despite saying the task was completed.
According to the dashboard, I am now following 10 new users, and upon checking my LinkedIn profile, this is not the case.
I am waiting for support to get back to me. (This is not a critique, as I contacted them late Friday).
Elisa_RAYZO
May 9, 2024Hi,
we have taken your issue under consideration and will resolve it as soon as possible.
For any other matters, feel free to contact us via email at support@rayzo.io.
Share RAYZO
Verified purchaser
FIX THE BUGS
Could be cool but email doesn't work at all, software is glitchy, support won't reply.
Elisa_RAYZO
May 9, 2024Hi William,
We apologize for the inconvenience.
We are currently fixing an email bug.
Regarding support, we are considering your situation and will resolve your issue as soon as possible.
Thank you!
Share RAYZO