A: ReachInbox is very much active and is currently used by over 10,000 businesses. Your account should not automatically disappear unless you have refunded your AppSumo subscription or possibly logged in with a different email ID than the one you initially activated. We understand the importance of resolving this issue promptly. Please reach out to us at support@reachinbox.ai with your details, and we will assist you in restoring access to your account as soon as possible.