4.2
Taco ratings
Customers appreciate ReachInbox for its efficient AI-powered efficiency, seamless integration, and scalable strategies. While some users experienced minor bugs and occasional downtime, the overall sentiment is positive. With a 4.6 rating and 81 reviews, ReachInbox is a solid buy for those in need of a reliable cold email outreach tool. Plus, with a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Worst Product
Inbox feature does not work, we setup all our campaigns and we got zero replies which was strange. Turns out Reachinbox does not live up to its name, so you could say that reaching the inbox is not possible here.
Alan_ReachInbox
Aug 13, 2024We took a look into your account and noticed that your email accounts had been removed from ReachInbox several days before you posted this. Because of this, the platform wasn't able to track or manage any replies. ReachInbox relies on the connected accounts to function correctly, so when they are removed, we lose the ability to process and display incoming emails. We recommend reconnecting your...
Verified purchaser
Their system is full of bugs
The system is full of bugs. All the 'Status' reporting and ranking systems are not accurate, making it difficult to monitor the performance of my inboxes.
The 'Health Score' warm-up feature is only for show. Several of my brand new inboxes that have been warming up with Reachinbox for 1 month still had 30% of emails landing in spam, but the health score says they are 100% healthy, which is very misleading.
Additionally, the DKIM, DMARC, and SPF record status was faulty. I configured them correctly, but they were showing 'Fail'. They fixed them after I questioned it and turned the status to 'Pass' within seconds, which makes the status reporting very questionable.
Verified purchaser
Reachinbox but emails do not reach your inbox
Inbox feature does not work, we setup all our campaigns and we got zero replies which was strange. Turns out Reachinbox does not live up to its name, so you could say that reaching the inbox is not possible here.
Verified purchaser
Great
Great, runs smoothly and got clients with it!
Verified purchaser
Every email marketer needs this tool
The tool is far from perfect..... a few glitches that make it hard to use.
But it does what it says and the support I have recived has been phenomenal.
They have a very strong roadmap and I am in this for the long haul.
In the space of 10 minutes I added 10 email accounts and was sending a few thousand emails almost immediately.
Everyone needs this tool..... they simply are not aware of why they need it