Posted: Jul 17, 2024
Their system is full of bugs
The system is full of bugs. All the 'Status' reporting and ranking systems are not accurate, making it difficult to monitor the performance of my inboxes.
The 'Health Score' warm-up feature is only for show. Several of my brand new inboxes that have been warming up with Reachinbox for 1 month still had 30% of emails landing in spam, but the health score says they are 100% healthy, which is very misleading.
Additionally, the DKIM, DMARC, and SPF record status was faulty. I configured them correctly, but they were showing 'Fail'. They fixed them after I questioned it and turned the status to 'Pass' within seconds, which makes the status reporting very questionable.
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