ReachOut.AI

Product details

ReachOut.AI Review: cfp

2 stars
2 stars

I was looking for an App. to leverage for my marketing campaigns. It seemed interesting, so I went ahead with a 3 stack purchase. Meanwhile from within the site I looked at a demo, after being asked a few questions a message said the sample video will be emailed to me. After checking my email, I clicked on the emailed link on my phone and got this message: Bot Protection Firewall Blocked because of Malicious Activities Reference ID: 2076485672633caaea06343 I then used the purchased codes to activate and realized that within the SAAS App. was many an upsell from monthly payments on timers, that will never be offered again. (Get All THE UPGRADES NOW At A Massive Discount!) My impression: was that I was in a sales funnel with pop-ups, and not a SAAS tool to leverage my business. (This could have been a browser false alarm, however, this could also be a client/customer/lead getting a negative experience!) Trying to run a demo from within my account was problematic and required me to first upload my customer and leads data base prior to creating a test video. I was not able create to create a single demo using avatars, voice over dubbing or suitable backgrounds etc. (I see here from comments from the SAAS owners, that access to customer information is not segregated, and not private) This is my views on the Apps usability. I am refunding my 3-code purchase.

cfp33
| Deals Bought: 1013 | Member Since:
    VideoGuru
    | Deals Bought: 111 | Member Since:

    I joined Reachout Suite before the App Sumo deal.
    I am personally highly impressed with the ReachOut and their contiued development.
    I also upgraded to their Founders Club which leaves me very very happy with the purchase.
    There are at least 27 ways I came up this morning to use ReachOut in video campaigns: How this helps:

    -Prospects ignore my emails
    -It's difficult to stand out in their crowded inbox
    -I need to convince them to book a call but my emails end up too long
    -I'm sending the same type of emails like everyone else does.
    -I don't want to waste my time recording and sending 1:1 videos
    -I wish I could have my prospects FULLY focused on my message for 2 minutes
    -I want to stand out with the perfect icebreaker
    -I'm tired wasting my time talking to unqualified leads
    -My reply rates are less than 20%
    -I know I would close more deals if I use video emails vs plain text

    No way I am refunding. :) Just saying.

    BarryRodgers
    | Deals Bought: 41 | Member Since:

    I went to their site and requested a demo video. A few minutes later I got an email telling me that the personalized video was ready. I clicked the link to go the very slow loading page ( the headline had {{firstname}} placeholder visible or quite a ew second while loading). The video was black and had no controls except a pulsating play button. It didn't work when clicked. So, I am not impressed either.

    John_Socratous
    | Member Since:

    We were trying to switch video campaigns and get the updated to promote our AppSumo deal, and during that process, we mixed up the embed codes in the video emails causing the blank screen you mentioned. Unfortunately, we didn't see that until we started to see the reports.

    John_Socratous
    | Member Since:

    Hi there, I'm sorry that you are unsatisfied with the product.

    I guess you are referring to the bot where you request your personalized demo. We tried to switch the campaigns and show a new video earlier today and while doing that we mixed the new embed codes with the old ones, making it messy and that triggered the warning.

    That was an internal fault due to human error, not a bug. I apologize for this.

    Regarding the specials we offer within the app, those are completely optional add-ons and don't affect the current state of what we offer here. It just adds to it, for those who might need them.

    We just wanted to showcase that we are making these available for Sumolings at 97% instead of just hiding them and trying to hard sell them to you via email, etc - or even worse let you pay full price later. We just wanted to make sure Sumolings see it, and with one click on the close button (X) you'll never see it again.

    Thanks for your review, and sorry to see you go due to this misunderstanding.

    113407572997102586997
    | Deals Bought: 74 | Member Since:

    Can you provide a list of these ad one or upsells in the description so that we know what to expect ?

    John_Socratous
    | Member Since:

    Following up from my previous post just to prove that we mixed up the codes due to human error (and not a bug) - please see https://screenrec.com/share/bvp1OVRHxm