Q: I bought 2 code package, hoping to be able to download up to 10,000 a month.
I purchased them here 20 minutes ago. 1. After an initial list is generated, when I click on see details, I do not see any details (nothing happens) 2. Does not allow me to download. 3. When I choose multiple parameters, I do not see any results. If you let me know how to make this work my next question is 4. How updated is the data base?
Abrar_Ameen
May 15, 2024A: Thank you for reaching out. We apologize for the inconvenience you've experienced. Please contact our support team at support@reachstream.com with your registered email ID and details of the plan you've purchased. They will be able to assist you further and resolve any issues you're experiencing with downloading and accessing details from your generated lists. Thank you for your patience and understanding.