Q: I purchased two codes but I dont have the access to the 10,000 downloads and it is telling me i used my codes already??
Abrar_Ameen
May 14, 2024A: Thank you for reaching out. I understand your concern about accessing the 10,000 downloads included with your purchase.
To address this issue, could you please raise a help desk ticket or contact ReachStream support? Kindly provide them with the email address associated with your ReachStream account and confirm the codes you used for your purchase.
Once you've raised the ticket or contacted support, they will investigate further and ensure that you have the appropriate access to the downloads included with your purchase.
Help desk - https://help.reachstream.com/portal/en/home or reach out to support@reachstream.com