3.1
Taco ratings
Customers appreciate ReachStream for its simple, neat, and efficient approach, along with its clean design and user-friendly interface. Many users find the ability to narrow searches using the NIC code and the unlimited contact views on the web interface to be highly useful. However, some have expressed concerns about limited data coverage for regions outside the US and occasional technical issues during account creation. Despite these minor drawbacks, the overwhelmingly positive feedback suggests that ReachStream is a valuable tool for businesses seeking to find, acquire, and grow their customer base. Considering the majority of positive reviews, ReachStream appears to be a solid investment for businesses in need of a reliable DIY data platform.
ReachStream is a good B2B Data Platform.
The user interface is intuitive and easy to navigate, which makes it simple to segment and target specific audiences.
The customer support team is outstanding—responsive, knowledgeable, and genuinely invested in helping us succeed.
Verified purchaser
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20+ Bounce Back Makes This More Work Than Necessary
While I like the UI and ability to use filters to get the desired list, a 25% bounce back rate makes it more work than I can handle. For a list of 1,000 emails, I received over 250 bounced back. Since my email service only allows 100 sent at a time, I spent most of my day correcting the list (in case the balance has value for future use.)
I see potential and will continue to use since I invested in the product.
I hope the builders continue to improve the app and are successful.
Verified purchaser
Abrar_Ameen
May 9, 2024Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the bounce back rate. We are committed to improving our data quality and reducing bounce rates to provide a better user experience.
We're glad to hear that you see potential in our platform and are willing to continue using it despite the challenges you've encountered. Your investment...
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So far so good.
I initially had trouble creating an account. I wrote to support and they set me up. I logged in successfully and did a couple of searches. I now have access to bunch of leads for a great one time price. I will update as necessary once I use this more but wanted to give my initial impression of the deal and my access to the product.
Verified purchaser
Abrar_Ameen
May 9, 2024Thank you for sharing your initial experience with ReachStream. We're glad to hear that you were able to successfully create your account and access leads for your needs. If you encounter any further questions or need assistance as you use the platform more extensively, please don't hesitate to reach out. Your feedback and insights are valuable to us, and we're here to assist you with any queries...
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20% + Bounce Rate & Too slow system
I have taken Tier 2, but I am now initiating for refund. It's not up to the mark yet. Needs a lot of improvement. The system works very slowly, and I got a 20%+ bounce rate from the data I exported. Also sometimes I got errors while downloading the data. I hope they will take this as feedback for improving their product. All the best!
Verified purchaser
Abrar_Ameen
May 9, 2024We appreciate your feedback regarding your experience with ReachStream. We apologize for any inconveniences you've encountered, including system performance and data quality issues.
Your feedback is valuable to us, and we take it seriously. We continuously work to improve our platform. Your feedback will certainly be considered in our ongoing efforts to enhance the user experience.
We appreciate...
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Unsure about it
The performance of the software makes it unusable, so it is hard to tell if the data is helpful - shame!
Verified purchaser
Abrar_Ameen
May 9, 2024We apologize for any inconvenience you've experienced with the software's performance. We understand the importance of a smooth user experience, and we are committed to addressing and resolving any performance issues.
Your feedback is valuable to us, and we take it seriously. We are actively working on improving the software's performance to ensure it meets your expectations. If you encounter any...
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