Reading Indicator — Reading Progress Bar for WordPress Questions

A: Dear Sejler,

Thank you for choosing our Reading Indicator plugin and reaching out to us for support.

Based on your description, it seems like you've configured everything correctly. The issue you're experiencing might be related to a specific setting or combination of settings.

Here is a screenshot of how it is configured on our demo site https://nimb.ws/0OvWujh
And here is results:
This page without an indicator https://reading-indicator.42theme.com/page-without-reading-indicator/
While on other pages there is an indicator https://reading-indicator.42theme.com/page-with-reading-indicator/

To troubleshoot this further, I recommend the following steps:
Disable all conditions in the Assignments section and then re-enable them one by one to see if the issue persists with a specific condition.
If the problem persists, you can grant me temporary access to your site's admin panel at support@42theme.com. I'll do my best to assist you with the settings and troubleshoot the issue directly.

Thank you for your patience and cooperation in resolving this matter. We're here to help you get the most out of our plugin.

Best regards,
Alexander Khmelnitskiy

A: Dear Ben,

Thank you for choosing our Reading Indicator plugin, and there's no need to apologize – your question is not at all silly! We appreciate your interest and would like to assure you that your curiosity is welcomed.

Unlike many other plugins, we believe in providing a seamless and hassle-free experience for our users. Therefore, Reading Indicator does not require any license keys or activation codes. Once you've installed the plugin on your WordPress site, it's ready to go with all its features fully activated.

We understand that some authors choose to restrict functionality through license keys or purchase codes, but we've taken a different approach to make things simpler for our users.

Moreover, we're excited to let you know that an updated version of the Reading Indicator is on the verge of release. In the next few days, you can expect an even better version with enhanced features and more robust code.

If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!

Best regards, Alexander Khmelnitskiy
from 42Theme

A: Hello!
Thank you for reaching out and expressing interest in our Reading Indicator plugin!

It seems there might be a slight confusion during the installation process. Please follow these steps for a successful installation:

1. Firstly, unzip the archive Reading-Indicator-1.0.0-UNZIP.zip.

2. Inside, you will find two folders: "01-Plugin" and "02-Documentation."

3. Navigate to the "01-Plugin" folder. There, you'll find the installation archive named "t42-reading-indicator-v.1.0.0.zip."

4. Install the plugin through your WordPress admin panel by uploading the "t42-reading-indicator-v.1.0.0.zip" file.

5. Additionally, you can explore the "02-Documentation" folder for useful documentation related to the plugin.

If you encounter any further issues or have additional questions, please feel free to ask. We appreciate your interest in our Reading-Indicator plugin! 😊

A: Dear malpicado,

Thank you for your interest in our plugins and for choosing Reading Indicator. We appreciate your support!

To answer your question, yes, you can use the plugin on multiple websites. There are no restrictions based on keys, domains, or any other factors. However, we encourage clients to obtain separate licenses for different projects. This practice helps us continue to enhance and develop our product.

If you have any more questions or need further assistance, feel free to reach out. Thank you again for choosing Reading Indicator!

Best regards, Alexander Khmelnitskiy
from 42Theme

A: Dear Customer,

Thank you for your interest in our products and for choosing the Reading Indicator plugin. We appreciate your support!

Regarding your question about updates, rest assured that the plugin comes with a built-in update system. When a new version is released, you will receive a notification within the WordPress admin panel. You can simply navigate to the plugin list, where an update notice will prompt you to proceed with the update.

We want to be transparent and share that we recently received a complaint about the update not working for one of our Reading Indicator customers. Please be assured that we are actively investigating this issue and are committed to resolving it promptly. If you ever suspect that automatic updates are not functioning in your case, please reach out to us at support@42theme.com, and we will assist you promptly.

Once again, thank you for choosing Reading Indicator. If you have any further questions or concerns, feel free to reach out.

Best regards, Alexander Khmelnitskiy
from 42Theme