Seemed a great concept! BUT it simply doesn't work as intended.
I was excited to try this app! But...
Downloaded the app on MacOS and my phone. The phone app seems to work okay, but the MacOS app does not connect to my Mac's network, which means you cannot use mobile devices when trying to record on your Mac/desktop.
I contacted support and received an initial response. However, all follow-ups were ignored, and I have never been able to use this app successfully as a result.
The app is neither updated or maintained on the App Store, and you just get the feeling that this project is now abandoned.
This is another product that I truly wanted to love. The concept is great and I thought it would be complimentary to Prism Live Studio. But no. It is not.
My brand Facebook page never was an option to stream on. RECnGo blamed it on Facebook saying that it was Facebook because they had now made it so we can’t stream in groups anymore. Except that I could select to stream on all the groups that I am a part of including the one I run, as well as some facebook pages that I am a part of, except the one I run, my brand. but sure.
For RECnGo to even tell me that, it took them weeks. Then when I responded letting them know that I believe the settings were right on Facebook and even included screenshots as proof, I got crickets. No one ever got back to me. So, I returned the product and requested a refund.
The other tools that I am using for the same purposes also do way more and I will stick with them.
The concept is definitely good, and that is what the 1 taco is for. The tool just needs more work to earn higher rating.
Founder Team
Greg_RECnGO
May 9, 2024
Hello Gothangelik,
I would like to express our apologies for the negative experiences encountered with RECnGO. However, I want to assure you that the information provided by our support team regarding Facebook's authentication changes for 3rd party software is accurate.
We understand your frustration and have investigated the issue internally. While we appreciate the screenshots you provided as...
This seemed like a good idea, but what good is it if it cannot use the webcam on your computer as a video source? I understand it is mainly a switcher for a number of external camera sources, but I would think you should be able to use your webcam also, so I guess this is not what I was thinking it was.
Founder Team
Greg_RECnGO
May 9, 2024
Hello The_Groundwater_Guy,
Thank you for reaching out! You have the option to utilize your webcam as a video source. On the MacOS desktop version of RECnGO, you can utilize your webcam or other cameras like MILC/DSLR. The crucial step is ensuring that your device's operating system recognizes the camera as its own. Once this recognition is established, you'll be able to select and use that...
I almost ignored it and then I was like eh I'll try it. So glad I did, I showed it off today and everyone was impressed. It feels like a miniature studio in your hands. It's really that good. A+
Founder Team
Greg_RECnGO
May 9, 2024
Hello Dukem,
Thank you for your kind words and for giving RECnGO a try! We're thrilled to hear that you were impressed with its performance and that it made a positive impression on those around you. We strive to provide a user-friendly and powerful tool for creating content, and we're delighted that it exceeded your expectations. If you ever have any questions or feedback, feel free to reach...
This will help you take your livestream to a new level. Very easy to upload video and images for the live. If your on the ledge jump off and thank me later.
Founder Team
Greg_RECnGO
May 9, 2024
Hello info6259,
Thank you for your review! We're happy to hear that RECnGO has helped take your livestream to new heights. Making it easy to upload videos and images for your live broadcasts is really important to make it a user-friendly solution, and we're glad to hear that it's been a smooth experience for you. Your recommendation is greatly appreciated, and we're honored to have played a role...
Verified purchaser
Seemed a great concept! BUT it simply doesn't work as intended.
I was excited to try this app! But...
Downloaded the app on MacOS and my phone. The phone app seems to work okay, but the MacOS app does not connect to my Mac's network, which means you cannot use mobile devices when trying to record on your Mac/desktop.
I contacted support and received an initial response. However, all follow-ups were ignored, and I have never been able to use this app successfully as a result.
The app is neither updated or maintained on the App Store, and you just get the feeling that this project is now abandoned.
Share RECnGO
Verified purchaser
Good concept but….
This is another product that I truly wanted to love. The concept is great and I thought it would be complimentary to Prism Live Studio. But no. It is not.
My brand Facebook page never was an option to stream on. RECnGo blamed it on Facebook saying that it was Facebook because they had now made it so we can’t stream in groups anymore. Except that I could select to stream on all the groups that I am a part of including the one I run, as well as some facebook pages that I am a part of, except the one I run, my brand. but sure.
For RECnGo to even tell me that, it took them weeks. Then when I responded letting them know that I believe the settings were right on Facebook and even included screenshots as proof, I got crickets. No one ever got back to me. So, I returned the product and requested a refund.
The other tools that I am using for the same purposes also do way more and I will stick with them.
The concept is definitely good, and that is what the 1 taco is for. The tool just needs more work to earn higher rating.
Greg_RECnGO
May 9, 2024Hello Gothangelik,
I would like to express our apologies for the negative experiences encountered with RECnGO. However, I want to assure you that the information provided by our support team regarding Facebook's authentication changes for 3rd party software is accurate.
We understand your frustration and have investigated the issue internally. While we appreciate the screenshots you provided as...
Share RECnGO
Verified purchaser
Seemed like a good idea
This seemed like a good idea, but what good is it if it cannot use the webcam on your computer as a video source? I understand it is mainly a switcher for a number of external camera sources, but I would think you should be able to use your webcam also, so I guess this is not what I was thinking it was.
Greg_RECnGO
May 9, 2024Hello The_Groundwater_Guy,
Thank you for reaching out! You have the option to utilize your webcam as a video source. On the MacOS desktop version of RECnGO, you can utilize your webcam or other cameras like MILC/DSLR. The crucial step is ensuring that your device's operating system recognizes the camera as its own. Once this recognition is established, you'll be able to select and use that...
Share RECnGO
Verified purchaser
Impressive
I almost ignored it and then I was like eh I'll try it. So glad I did, I showed it off today and everyone was impressed. It feels like a miniature studio in your hands. It's really that good. A+
Greg_RECnGO
May 9, 2024Hello Dukem,
Thank you for your kind words and for giving RECnGO a try! We're thrilled to hear that you were impressed with its performance and that it made a positive impression on those around you. We strive to provide a user-friendly and powerful tool for creating content, and we're delighted that it exceeded your expectations. If you ever have any questions or feedback, feel free to reach...
Share RECnGO
Verified purchaser
Shockingly good
This will help you take your livestream to a new level. Very easy to upload video and images for the live. If your on the ledge jump off and thank me later.
Greg_RECnGO
May 9, 2024Hello info6259,
Thank you for your review! We're happy to hear that RECnGO has helped take your livestream to new heights. Making it easy to upload videos and images for your live broadcasts is really important to make it a user-friendly solution, and we're glad to hear that it's been a smooth experience for you. Your recommendation is greatly appreciated, and we're honored to have played a role...
Share RECnGO