RecRam
Use AI video support to see and understand exactly what your customers experience
It’s hard to resolve customer support issues if you barely understand what’s wrong. (“Use your words. Way more words.”)
Beyond technical accuracy, you’re also losing time reading through emails and lengthy surveys when you could be making strategic improvements.
Wish there was a video-first platform that let customers record their experiences and analyze the footage instantly with AI?
Cut to RecRam.
TL;DR
At-a-glance
Features
Allows Existing Accounts
Overview
RecRam is a video-first platform for capturing user experiences with interactive video forms, customer recordings, and AI insights.
Get it all on camera
Whether you’re dealing with product verification or visual technical support, RecRam lets customers capture issues directly from their browsers—no downloads or logins required!
- Present and view problems experienced by end-users with technical accuracy
- Get instant AI analysis with key points and summaries to understand what’s going on right away
- Help your customer success teams and tech support resolve inquiries faster than ever
Empower customers to record and share videos that clearly demonstrate the problem.
Capture authentic feedback
And since customers can record video or audio responses, you’ll get real reactions, detailed explanations, and genuine emotions.
- Let RecRam’s AI review every response, detecting sentiment and extracting key insights along the way
- Get the full story, not just generic one-liners while gathering product feedback or conducting user research
Create interactive surveys to collect video and audio responses—not more run-of-the-mill text replies.
Embed site widgets anywhere
Plus, you’ll be able to collect feedback anywhere on your website using RecRam’s customizable video widgets.
- Embed elegant pop-ups or chat widgets by copy-pasting a single code snippet
- Control when and where your widgets appear, along with how they look on different pages
Add custom pop-ups and chat widgets to collect feedback anywhere on your website.
Add in-video surveys
Even better, you can create Netflix-style interactive surveys that feel as engaging as binge-watching your favorite show.
- Embed videos to showcase products, explain features, or provide context before a survey question
- Make videos required viewing or optional to eliminate survey fatigue
- Customize every single video form using the intuitive drag-and-drop interface
RecRam’s drag-and-drop interface helps you design uniquely interactive video forms.
RecRam gives you access to interactive video forms, built-in customer recordings, and AI-powered insights—all in one place.
Capture real feedback on video.
Get lifetime access to RecRam today!
Plans & features
Deal terms & conditions
- Lifetime access to RecRam
- All future Basic (Tier 1-2) or Pro (Tier 3-4) Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- No codes, no stacking—just choose the plan that’s right for you
- You must activate your license within 60 days of purchase
- Ability to upgrade between 4 license tiers while the deal is available
- Ability to downgrade between 4 license tiers within 60 days of purchase
- GDPR compliant
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Unlimited capture creation
- Unlimited forms
- Unlimited magnets
- Basic AI features (summary, question, and create)
- Basic integrations (Zapier, API, and webhook)
- AI powered form creation, video summary, insights, and transcripts
- Video uploads and video trim
- User roles and permissions