good but needs improvement
pros:
- Quick campaign setup
- Your own email
- Has its own api, (configuring, hopefully it will work, should add more instructions)
cons:
- Many shared templates after creating a campaign are distracting, not knowing what to choose
- Email templates are inherently good, but they are limited because there is no room to set up separate settings for each campaign, if I want the campaigns to have different languages.
- There is no place to set the actual percentage for referers.
- Roadmap is not public.
Andrew_Referbi
Jul 2, 2024Hello!
I appreciate your feedback a lot! Let me address each point you mentioned:
Pros:
I'm glad to hear you're happy with the product! Thanks for your kind words 🙏
Cons:
Templates (Pop-ups): I understand the need for multiple pop-ups can be overwhelming. Each pop-up serves a specific purpose, such as the "Thank you pop-up" and the "Self-referral pop-up." We’ll definitely consider your feedback and work on making it clearer and more user-friendly. Continuous improvement in our UI/UX is a priority for us.
Template Editor: We recognize that our current template editor is the first version and has room for improvement. As a temporary solution, our support team is available to manually insert provided HTML templates into the database.
Promo Codes: Referbi handles the distribution of promo codes. However, the logic and application of each promo code need to be set up on your store's side, which is beyond our control.
Road Map and Trello Board: We understand that our internal Trello board for AppSumo can be overwhelming due to the extensive list of tasks. We’re more than happy to share a detailed road map on a call or via email to make it clearer.
I appreciate your constructive feedback. Feel free to reach out if you need any help or further assistance.
Best regards,
Andrew