I sent an email requesting some help with a setup equivalent to ManyChat on Dec 5th but haven\u0027t gotten a response... just checking to make sure the product is still supported?

Hi there! 👋\u000a\u000aYes — we absolutely support the product and do respond to all emails sent to support@release0.com.\u000a\u000aApologies if you haven’t received a reply yet, we’ve been handling a high volume of inquiries.\u000a\u000aAbout your ManyChat\u002Dstyle setup, at the moment, Release0 does not natively support triggers from social media actions (like auto\u002Dreplies to Instagram or Facebook comments).\u000a\u000aHowever, you can replicate similar flows using:\u000a\u0009•\u0009Zapier / Make / Pabbly Connect to detect social actions (e.g., comments, DMs)\u000a\u0009•\u0009Then trigger a Release0 agent via link, API, or send user data into the agent\u000a\u000aThanks for your patience, and we appreciate you being part of Release0!

Do you guys answer emails sent to your support email? | Release0

rb_daszephPLUS

Dec 13, 2025

Q: Do you guys answer emails sent to your support email?

I sent an email requesting some help with a setup equivalent to ManyChat on Dec 5th but haven't gotten a response... just checking to make sure the product is still supported?

Founder Team

release0

Dec 13, 2025

A: Hi there! 👋

Yes — we absolutely support the product and do respond to all emails sent to [email protected].

Apologies if you haven’t received a reply yet, we’ve been handling a high volume of inquiries.

About your ManyChat-style setup, at the moment, Release0 does not natively support triggers from social media actions (like auto-replies to Instagram or Facebook comments).

However, you can replicate similar flows using:
• Zapier / Make / Pabbly Connect to detect social actions (e.g., comments, DMs)
• Then trigger a Release0 agent via link, API, or send user data into the agent

Thanks for your patience, and we appreciate you being part of Release0!

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