A: Hi @Americanvet,

Yes — you can absolutely set up that type of flow in Release0!
The simplest way to do this and most used is to ask for email and name before entering the AI loop. Most of our templates showcase this.

Another more complex way, you can create a conversational logic where the agent detects specific trigger words (like “cost” or “pricing”) using a Condition block. Once those keywords are detected, your agent can automatically jump to a lead capture flow — for example, asking the user for their name and email before revealing any pricing information.

Here’s a quick outline of how you can do it:
1. Use a Condition block to check if the user message contains “cost” or “pricing.”
2. Connect that block to a sequence with Input Text blocks for name and email.
3. Optionally, add a Google Sheets or email integration block to save or forward the lead data.
4. Finally, return the user to your main flow or display a thank-you message.

This approach gives you a smooth, automated way to turn inquiries into qualified leads.

You can check the documentation for logic setup here:
👉 https://docs.release0.com/editor/blocks/logic/condition