Q: Link to Tawk.to?
Hello, I would like to ask, if in case the customer requested to speak to a human support, will it be able to link to Tawk.to via a direct chat link?
release0
Feb 15, 2026A: Hi! 👋
At the moment, Release0 does not natively integrate with Tawk.to, but you can absolutely set up a human support flow using Chatwoot
We support a seamless Chatwoot integration where your AI agent can:
• Detect when the user requests human help
• Automatically hand off the conversation to a human agent in Chatwoot
🔗 Here’s the full guide to set it up:
👉 https://docs.release0.com/editor/elements/integrations/chatwoot#how-to-integrate-your-agent-with-chatwoot
If Tawk.to offers a public API, you can also connect to it using Release0’s HTTP-Request block. This allows you to:
• Trigger human chat handoff
• Send messages or data to a Tawk.to conversation
• Or open a specific chat link if applicable