SHOGUNSHOGUN
SHOGUN
Oct 15, 2025

Q: Using These AI Agents Beyond Customer Service

Are we able to use these AI agents to do more than customer service?

Say I uploaded and train it with a book I wrote.

People want to learn from me but instead I offer them access to Release0 AI agent to learn from as they chat with it.

Is this possible?

Founder Team
release0

release0

Oct 15, 2025

A: Hi @SHOGUN, yes, absolutely. Release0 agents aren’t limited to customer support. You can turn an agent into a guided learning companion powered by your own book and materials.

What you can do
• Teach from your book (RAG): Upload your manuscript (PDF/Doc) as a knowledge base. The agent answers only from your content using retrieval-augmented generation, so it stays on-topic and grounded.
• Citations / source grounding: Require the bot to cite the section/chapter it used. If nothing relevant is found, have it say “I don’t know” instead of guessing.
• Structured lessons: Add blocks that introduce chapters, set objectives, and unlock the next section as learners progress.
• Quizzes & practice: Use input/choice blocks to run checks for understanding, score answers, and give targeted feedback.
• Progress tracking & email follow-ups: Tag users by chapter, log scores, send summaries or reading plans via the Email block.
• Monetization & access control: Offer a free preview (e.g., first 3 Q&As) and then route to a paywall
• Analytics: See what learners ask most, where they get stuck, and iterate your content.

Here is a guide on how to train your RAG agent: https://release0.com/blog/how-to-create-an-agent-with-rag-in-under-5minutes-in-release0

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Verified purchaser

I greatly appreciate this response and how quick you guys are with accommodating us on appsumo. I can only imagine how much better it is with Release0’s customer support!