Q: Problem with a profile photo
Hi, many participants do not create their photo profile because their mobiles produce too large a file of their face. Could you create a function to automatically reduce the embedded photo to the desired size? When I wanted to make my profile photo from my phone and I used the lowest quality, I still had to edit the photo in a complicated way to get the small size I wanted. Only then was it possible to add your profile photo.
Hoyin_Remo
Nov 22, 2024A: Hi Sumo-ling,
Thank you for your feedback! We understand how important it is for participants to set up their profile photos easily, and we appreciate you bringing up this concern.
While we currently don’t have an automatic photo resizing feature, it’s a great suggestion that could significantly enhance the user experience. To help our product team consider this idea, we encourage you to share it on our feedback platform:
https://remo.productlift.dev/
This allows our team to track the request and prioritize it based on community interest.
If you have any additional questions or suggestions, feel free to reach out to us at support@remo.co.
Best,
Hoyin
accounts17And you are in business so long and this was not yet taken care of?
Hi,
We actually tested the feature and released it for select customers but it had only 5% adoption. Also, every customer has their own set of requirements and you will be surprised how far down this feature is on the request list. We want to incorporate feedback from people who want to support and see the platform grow. We hope you are one of them. Counting on you to be one!