Verified purchaser
Very Good
Very good product, but now i cant open old or new projects, nothing happens.
/edit
The support team helped me very quickly. What I would still like to see is a better contact form, ideally available in the profile after logging in.
RenderCut
Edited Jan 14, 2026Hi there,
Thank you for your feedback and for reporting the issue. We’re sorry for the inconvenience you faced. There was a temporary server/storage problem, which has now been fixed, and everything should be working normally.
If you’re still experiencing any trouble opening your projects, please reach out to us at [email protected]
and our support team will assist you right away.
We always encourage users to contact support first whenever something doesn’t work as expected. Technical issues can happen with any software, and we’re usually able to resolve them quickly. Your feedback is very valuable to us, and we truly appreciate your understanding and patience.
/Edit: 14th January, 2026
We heard you and have implemented ticekting system so you can easily contact support about the issues. You can find "Contact support" in profile or top corner menu after login.