Q: How to use it?
Hello
We use Zoho CRM, and we want to validate the emails before we send them to our leads.
-Can I upload the same CSV file I upload to Zoho CRM (with all the columns etc) and it will be able to read it? Or do I have to upload just the emails?
-What is a bonus life-time credit? 100k, means that once I use them they are gone, and I will only have 500 monthly?

ReoonSupport
Oct 2, 2025A: Hi,
Thanks for the query. Yes, you can upload the same file in our platform with all the columns in it. After the verification, our system will add some additional columns at the end with verification data. Only requiremnt is, the file has to be in CSV format.
About the second question. Bonus lifetime credits are basically onetime credits with lifetime validity. You can use them anytime you want. But once you finish them, they won't renew (however, you can surely purchase additional credits at a cheaper rate if you need them in future). After finishing them, you can still verify 500 emails each day (not month) with the tier-1 package.
Have a great day.