EsumolingEsumoling
Esumoling
Jul 11, 2020

Q: hi 1.

chat with 2 or more clients in same time on the same platform (eg FB)- how is that going to work?
2. if i put this in more than 1 website - how do i know which website is the message from?
3. i read you put some kind of notification in the message that contains your company/product name? is that so?
thanks!
also, many people comment about having a hard time in the beginning - are you making a good enough onboarding sequence? maybe videos?
thanks

Founder Team
Ya_Replain

Ya_Replain

May 15, 2024

A: 1. chat with 2 or more clients in same time on the same platform (eg FB)- how is that going to work?
———
All clients will appear in one chat called Re:plain.
To choose the addressee just click on the button with a pencil. And that's it. We'll remember your choise for 10 minutes.
If you want to change the addressee - just click the Pencil button under his or her message.

2. if i put this in more than 1 website - how do i know which website is the message from?
———
Easy. Each message will start from the name of the chat.

3. i read you put some kind of notification in the message that contains your company/product name? is that so?
———
Mmmmm, sorry, not sure that I caught the idea.
thanks!
also, many people comment about having a hard time in the beginning - are you making a good enough onboarding sequence? maybe videos?
———
Maybe, yes, unfortunately, we have a small team yet ;)

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