DigitalMarketingIndiaQ: Hi there, you might have heard of liveagent.
I decided to implement all of my websites, fb pages, twitter to have the liveagent provided 1 emailid. This achieved single point of all communication tracking. I am trying to understand how is this going to be different. It won't look good to have multiple agents on the same website. I already have liveagent and birdseed. Appreciate your clarification as i am keen to acquire this 4 codes to offer it as service to my clients. Thanks,p
Ya_Replain
May 15, 2024A: Hi!
I would say, that the main difference is that you or your clients don't have to have any dashboards or applications. Replain works directly in your messenger (Facebook and Telegram)
So, you have a website, you can connect several operators or remain yourself and you'll be able to chat with your website visitors through your messenger.
You can't accumulate different channels into Replain. We're focused more on SMBs and they prefer one channel - from website to their preferred messenger.
We understand that it's quite complicated but it's really cool. You can also read some of the reviews from our AppSumo users (we're so proud to have those) who found their own vision of using our service.
I hope, you'll find it useful for you and your clients also and we're always happy to help you. Feel free to ask us anything on our live-chat here: replain.cc