I almost skipped this, because at first glance it appeared similar to other services I have. However, after looking into it further, and studying the graphic showing the elements you can push out into chat (forms, etc.), I think this is very promising.\u000a\u000aA couple of questions:\u000a\u000aI\u0027m assuming that we can change and reassign the messenger accounts/websites and so forth easily anytime we would like to. Is that correct?\u000a\u000aIs there any history retention? It would be nice, if we were contacted again by someone who has reached out before, to see previous dialog. Is that possible?\u000a\u000aYour product looks really good, by the way.

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Hi! Thanks a lot for your attention to our service.\u000aI\u0027m assuming that we can change and reassign the messenger accounts/websites and so forth easily anytime we would like to. Is that correct?\u000a—Yes.\u000a\u000aIs there any history retention? It would be nice, if we were contacted again by someone who has reached out before, to see previous dialog. Is that possible?\u000a—Sure. With our Chat history power\u002Dup, you can see the previous history of the chat. Transfer clients between operators and leave notes about your conversation.

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