worktargetworktarget
worktarget
Dec 4, 2019

Q: My questions are still showing in moderations and not visible on Q & A page of the deal.

You not replied but the deal reviesed as I advised.
I don't know why my message going in moderation most of the time.
My question was not a deal breaker but it was the deal saver and you already saved the deal by adding 10 websites.
This is a bad thing. A reasonable question should not be moderation.
Let me ask one more question,
10 websites = 10 different Facebook Messenger or Telegram Accounts
I am asking this because 1 facebook messenger code can be added to unlimited sites.
So your 10 website statement confusing everybody
It should be 10 Facebook Messenger or Telegram with unlimited websites

Founder Team
Ya_Replain

Ya_Replain

May 14, 2024

A: Hi, sorry for that, it's our first campaign, and some technical issues may happen.

Let me ask one more question,
10 websites = 10 different Facebook Messenger or Telegram Accounts
I am asking this because 1 facebook messenger code can be added to unlimited sites.
So your 10 website statement confusing everybody
It should be 10 Facebook Messenger or Telegram with unlimited websites
___
—Not really. You can connect to 1 FB or Telegram account 10+ websites. For example, if you have several businesses, you can connect them all to Re:plain. Set every chat as you prefer, and support all your companies under 1 messenger account.
Yes, technically you can place 1 code to 10 different domains. But this solution is rather rare and seems to be quite strange. For example, we have 7 codes placed on 1 website. It allows us to have different teams and slightly different settings depending on languages and time zones.

Hope I answered your question! Feel free to ask us any question.

Share
Helpful?
Log in to join the conversation

Verified purchaser

Still, have some confusion so please confirm if statements below are right or wrong

1) We can connect to one Facebook account messenger.
2) After the connection, we can create different chats for different websites.
3) 10 different chat codes for 10 different websites representing different brands
4) Every chat code inserted on a different website
5) 10 different teams we can create (different group of operators)
6) Every team responsible to handle the chat with one of 10 websites
7) One team cannot see chats of other teams (Every website chats would have different history)
8) Separate team -> Separate chat on a website -> But having a single Facebook Account Messenger
9) Only admin can log in to your app and check settings.

Please let me know if anything is not part of this deal

Founder

1) We can connect to one Facebook account messenger.
2) After the connection, we can create different chats for different websites.
3) 10 different chat codes for 10 different websites representing different brands
4) Every chat code inserted on a different website
5) 10 different teams we can create (different group of operators)
6) Every team responsible to handle the chat with one of 10 websites
7) One team cannot see chats of other teams (Every website chats would have different history)
______
To all 7 points here the answer is YES.

8) Separate team -> Separate chat on a website -> But having a single Facebook Account Messenger
—You, as Admin, keep all those 10 websites under your 1 ONE Facebook Account Messenger. — YES.
—But every person in all teams uses their own Facebook Accounts Messengers to communicate with the clients.
—+You as Admin can delegate your rights to anybody else if needed.

9) Only admin can log in to your app and check settings.
—Admin also works in his Facebook messenger account.

Please let me know if anything is not part of this deal.
—Everything will work as we discussed. I would only add, that to allow the team to see chat history of their chat you need Chat history power up.

Imagine any other live-chat application. For example Intercom. They have their own application. Every person has to install it to work with.
We're the same, but we don't need an application for the operators and Admins. (And your client don't have to have anything)
All you need as a business owner with Re:plain - is your messenger. You'll control everything in your messenger. As simple as chat wit a friend.

Verified purchaser

Great, thank you