Q: Does deleting a comment use a comment?
Does deleting a comment use a comment or only replies to comments?

Markus_replient.ai
Aug 31, 2025A: Hello,
we count 1 credit for each incoming comment, as we generate sentiment and 3 AI suggestions right at the moment the comment comes in.
So the credits is consumed at the moment the comment gets in, not when you send an action.
Hope this helps :-)
I'm not sure if I'm missing something or misunderstanding the tool, but deducting 1 credit for each incoming comment, even when I don't respond to them, doesn't seem sustainable. Wouldn't make more sense to deduct credits only for answered comments or DM messages?
Since you are generating 3 AI suggestions right at the moment the comment comes in, do you have filters in place to sort out spam?
We want our software to be as fast in answering comments as possible. If we only generate AI suggestions when you click a button, then it would take valuable time to generate the answers in replient.
Our users need less then 5 seconds per answered comment at the moment.
We use AI sentiment and tagging analysis for each incoming comment. Based on that you can also hide or delete spam or negatives.