replient.ai

Product details

Q: Does deleting a comment use a comment?

Does deleting a comment use a comment or only replies to comments?

sk742Aug 31, 2025
Founder Team
Markus_replient.ai

Markus_replient.ai

Aug 31, 2025

A: Hello,
we count 1 credit for each incoming comment, as we generate sentiment and 3 AI suggestions right at the moment the comment comes in.
So the credits is consumed at the moment the comment gets in, not when you send an action.
Hope this helps :-)

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Posted: Aug 31, 2025

I'm not sure if I'm missing something or misunderstanding the tool, but deducting 1 credit for each incoming comment, even when I don't respond to them, doesn't seem sustainable. Wouldn't make more sense to deduct credits only for answered comments or DM messages?

Since you are generating 3 AI suggestions right at the moment the comment comes in, do you have filters in place to sort out spam?

Founder
Posted: Aug 31, 2025

We want our software to be as fast in answering comments as possible. If we only generate AI suggestions when you click a button, then it would take valuable time to generate the answers in replient.
Our users need less then 5 seconds per answered comment at the moment.

We use AI sentiment and tagging analysis for each incoming comment. Based on that you can also hide or delete spam or negatives.

Posted: Aug 31, 2025

Thank you for your clarifications!

Posted: Aug 31, 2025

Absolutely a waste of time then. I get 1000 spam messages per month I want to filter and delete and would not want a reply to these. Seems pointless and a bait and switch