HenrikT1Q: if I get tier 3, can I change the brand out with new ones?
Hi Markus,
If I get tier 3:
Q.1: As I have 5-6 different brands, would I be able to switch between them to test which of them "works best" on social?
Q.2: - I take it, that the 1050 comment automatons are not for each of the 3 brands (3.150 total) (?) but a pool covering all 3 brands, so if one brand triggers 1050 responses/ actions then that's it (unless we buy extras of cause)?
Q.3: Or could I "lock"ex 500 automation's to one brand, 300 to another and 250 to the third?
- and if/ when buying extra automation's, then I can manage which brand they goes to, or is it "just one big pool"?
Q.4: What price point would extra automation's cost us sumolings, - same as on your price page, or do we have a special "sumolings price" ? :-)
:-)
Henrik
Markus_replient.ai
Nov 1, 2025A: Hello Henrik,
thanks for your questions.
Q1: Yes you can switch brands however you want. If you have tier 3 you can connect 3 brands but you can delete 1 and create a new one anytime.
Q2: Correct, if the 1050 comments total are reached, you need to wait until the plan refreshes next month or upgrade to one of our monthly plans.
Q3: It is "one big pool" and you cannot limit the comments per brand at the moment.
Q4: All sumolings get a discount on our Pro and Enterprise monthly plans directly in the account.
All the best,
Markus