Name: good customer service
Item: replient.ai
Rating: 5
Author: lorisfreez

Group

Software

Marketing & sales

Sub category

Social media

Product tag

Social media management

Best for

Customer support

Ecommerce

Social media managers

Alternative to

Sprout Social

Integrations

Facebook

Instagram

LinkedIn

TikTok

YouTube

Features

You must redeem your code(s) within 60 days of purchase

Roadmap

Release notes

Documentation

From the founder

New Features for AppSumo users (DM, plattforms, …) 🚀

Stay on-brand at scalereplient.ai gives you one place to manage all your social comments with consistent, context-aware replies - powered by AI that knows your voice.<ul><li>Analyze sentiment across all comments to guide how you respond</li><li>Get tailored replies based on your past interactions and website content</li><li>Automate workflows for tagging, liking, replying, or sending private messages</li></ul>

Manage comment replies across Facebook, Instagram, TikTok, YouTube, LinkedIn and more with tailored, on-brand responses.

Centralize your comment managementWith one dashboard, you can respond faster, stay organized, and never miss a beat — no matter how many comments roll in.<ul><li>Boost engagement with fast replies that increase customer satisfaction</li><li>Track sentiment and themes using built-in analytics and tagging</li><li>Reply in any language with automatic multilingual support</li></ul>

One dashboard to monitor, respond, and analyze social media comments in real time.

Automate the heavy liftingreplient.ai helps you protect your brand and stay responsive, even when you're offline—thanks to powerful, customizable automations.<ul><li>Reply instantly 24/7 with smart auto-responses</li><li>Hide spam or offensive comments to keep your brand safe</li><li>Trigger custom DMs or alerts based on keywords or comment type</li></ul>

Teach it once, then let goreplient.ai learns your voice by analyzing your content and past interactions—then keeps getting better with every reply.<ul><li>Sync social profiles to study your brand’s tone and past comments</li><li>Scan your website and FAQs to power accurate replies</li><li>Upload brand docs like guides, brochures, and support docs</li></ul>

Connect your social channels, website, and documents to train the AI on your brand.

Drive engagement with smart repliesreplient.ai doesn’t just respond—it encourages deeper engagement and helps turn comments into conversions.<ul><li>Prompt follow-up questions to extend the conversation</li><li>Offer multiple reply options with different tones and formats</li><li>Track success metrics to see what drives the best results</li></ul> replient.ai gives you fast, reliable, brand-consistent replies that feel human—without the time drain or the burnout.Take control of your comment section and scale your support with AI.Get lifetime access to replient.ai today.

Suggest replies, ask follow-up questions, and improve your engagement rate at scale.

Save hours managing social media comments & DMs with smart AI replies & suggestions

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