Q: Hi there, couple questions from my side: 1.
I bought Leonard through appsumo sometime ago and have been transferd to Alfred to do a similar job on linkedIn. How do you compare or differ from Alfred?
2. Can I export data of my contacts through your tool, e.g. as csv, incl. e-mail and phone No. of my direct contacts? And is the same also possible for 2nd level contacts?
3. If I don't have sales navigator, can I still send up to 500 e-mails? Is this independent from the LinkedIn membership (basic / premium /sales nav...)?
4. Are you GDPR compliant? And if yes, do you have a dp-agreement available?
Thx. and looking forward to your reply.
Cheers,
J.

Olivia_Reply
May 14, 2024A: Hi Jo, thanks for reaching out!
1. Reply automates personal email outreach, follow-ups, calls, and tasks, you can also find business emails on LinkedIn via its Chrome extension. However, LinkedIn outreach is semi-automated so far (working on it)
2. Sure, you can import a .csv file with various contact data. Email and First name are mandatory fields. Other fields are optional - you can select multiple fields to map in addition to the email and first name. You can also create a custom field and map it with a field from your .csv file.
3. Sure, you can send emails and unlimited follow-ups to 500 contacts per month, it is independent of LinkedIn membership.
4. Reply is GDPR compliant application, please find out more here - https://reply.io/trust-page/. As for the email search on LinkedIn - GDPR compliance will depend on how you will use the data. If you will follow all our guidelines and respect prospect rights directly or using or Trust page - then the answer is yes.
Second question was related to Export and not Import. Please check and reply as it is an important question.
Sure, you can export all fields associated with a contact to a .csv file
Keen to hear the answer on this as my concern that this cannot possibly be GDPR compliant. No one can put an email address, whether publicly available or not, into a CRM system without overt approval.
Is this a bit like the shops that sell 'smoking paraphernalia' which are clearly bongs and pipes for illegal drug use but they're not doing anything wrong because they not doing the illegal thing?
In the case of providing technology that allows people to work in a non-compliant way, who is at fault?
I suggest that Reply needs to put more warnings up to protect their customers at least.
I'd like to know the correct answer here too though. Thanks.