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Member since: Jun 2023Deals bought: 102
3 stars
3 stars
Posted: Jul 1, 2024

Quality has dropped

Well, the Resound app is probably one of the best purchases I made on Appsumo... but only until May of this year. Here's the story.

I bought Tier-3 when they were here last year, and I couldn't be happier. For my use case, which involves enhancing and removing filler sounds from webinars that can last from 45 minutes to 2 hours, Resound gives a magnificent output. I always recommend this app to my network, calling it an excellent tool for enhancing video and sound.

However, something happened in May when they made an upgrade. Initially, I thought it was fine because that's how a tool can remain sustainable. The sad part is that they removed a feature from us sumolings: There used to be one AI filter (and it was so WARM) but by May, it increased to four, with two only available for subscription-based users.

If this was a new feature, I wouldn’t mind. The problem is they took away something users previously enjoyed. Since May, the quality of the enhanced sound has diminished, and it’s noticeable to my audience. I can tell from the output which lost its "warmness".

It’s very disappointing because, as a believer from the initial campaign, it feels like something is being taken away from you. While this remains a good tool, be careful because the quality has dropped since the initial purchase.

I hope this is just an isolated case due to my strict sound expectation.

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