Q: Maybe it's just me, but the stacking for this deal seems very...
off.
I don't want to come off as entitled or anything like that, but it doesn't make "economical" sense to a degree to stack codes in its current structure. 1 code is 10k MAU and 50 Active Surveys. If I spend that same amount again, all I get is a 5k MAU and 10 Survey bump?
Why not just make a separate account and then I have 20k MAU and 100 Active Surveys? If I can embed the codes into my site and what not, there's no real downside to doing it this way. I will have to juggle multiple accounts and have a tracker of what is running where, but I would like to see a more economically sound stacking for this deal. We're not getting any additional features with stacking as a trade off either.
It just doesn't make sense to me. Am I alone here?
Rob_ResponseSuite
May 14, 2024A: Hello folks. We work closely with AppSumo to create packages that we believe will suit users and represent great value, especially when stacked against the real price of these ResponseSuite packages. We truly believe that this is a once in a lifetime deal for a package this strong and that all of these packages will give you plenty of active surveys and responses, to suit most businesses.
Verified purchaser
Yeah good point, I haven't figure out that
Verified purchaser
Totally agree with that ... let's hope they will address this and make it attractable enough so I can get a few codes in :-)
I understand you work with AppSumo closely on these types of deals, but I think this is the first deal (that I can remember) where the deal actually has diminishing returns in stacking. I usually balk when a deal has linear scaling in stacking, as it doesn't feel there's any real incentive or attempt to capture people who otherwise wouldn't need to stack that many codes, but they do to unlock certain features or additional limits.
But this deal does none of those things. Even if it was something as simple as increasing the number of users per code, I don't know. Like I said, it's just weird that in order for me to maximize my spending, I have to create multiple accounts and redeem my codes across all of them, rather than doing so in one dashboard. And you say that agencies are currently doing this, but then in an attempt to make it easier for agencies, it would make more sense to allow them to manage their clients in one dashboard and not have to juggle multiple logins, or if they do, it's for initial setup. A previous deal had something like at 3 codes, you gained access to an agency dashboard. Something like that and even linear stacking would be more favorable than the current deal. It just seems illogical in its current form, I honestly can't see a use case where someone would stack codes in one account. They would just be hurting themselves. It almost seems...predatory to an extent, preying on folks who don't manage multiple clients but want to use this for themselves. Not a good look.
Verified purchaser
Good point. I didn't notice.
Check out the revamped deal stacks. We made some changes based on this discussion. Thanks!
Verified purchaser
An easy pass then as it is not agency friendly ...
Also, the value quoted doesn't correlate with the current price on their website. It's overly inflated.For instance, their top tiered plan is $69 per month, which is $828 per year. You get 3 users and 100k responses. A 5 stack gives you 100k responses and 1 user and they claim it's $3450 value with less users. the same thing with the basic plan, which is $49 ($588 per year). A 4 stack offers the same as the basic and is quoted as $2760 value!
It doesn't add up.
Shame, I was all set to jump all over this.
Hey there,
The prices on the website are based on monthly or annual packages, these stacked deals are offering lifetime access so can't be compared directly to our standard packages.
We've worked hard alongside Appsumo to offer what we believe is a great deal with lifetime access :)
All companies on Appsumo give the yearly price as the value.They don inflate the price based on lifetime. That is how they are represented and is a better way to represent your deal. What would we pay yearly, not your own formula on what you think a lifetime deal is worth. We decide based on our assessment of the yearly cost. So it doesn't add up.
Since we have not done an AppSumo deal before we relied 100% on AppSumo's guidance and advice. The deal and the stacks are what the team at AppSumo advised us as a way of creating a valuable lifetime deal for Sumolings.
To Kennedy's response, that's very odd then...
I love AppSumo, but I fail to see how the current deal structure is an attempt to add lifetime value for Sumolings when it has diminishing returns. I suppose it would be one thing if maybe we got more users per code (though I really, really prefer that we just get equally scaling MAU as the trade off), when that, in theory doesn't really affect the account's usage limits, rather allows us to have more members of the team handle/collaborate this content?
It feels as though AppSumo steered you wrong and I wish there was a bit more research or pushback on ResponseSuite's part to see what other deal structures generally look like and build something off that type of model. If you analyze 10 different deals at the moment, you'll see they all look a little different, but NONE of them have diminishing returns per code stacked.
It's a shame. I wanted to stack more codes to be able to scale, but I find it hard to pull myself to even grab one. I might just to try out the product, but I will always have that cloud hanging over me of only grabbing one code, but it doesn't make economic sense to grab and stack more than one and the idea/thought of having to manage multiple accounts with no way to manage them all under one dashboard gives me a sinking feeling as well.
Please reconsider the deal offer. This is also something that is possible and something many other campaigns have done as they weren't quite sure how the community felt and after hearing valuable feedback, they revisited their deal terms and adjusted it accordingly. I hope a positive outcome comes from all of this - especially when it seems many others feel this same pain point.
yeah, you have a point. damn I bought 2 codes If ill buy separately then I can have probably 20k reponse. This is weird why only 15K. I hate jvzoo style offers. I saw this launched on jvzoo before.
My advice, though it might be a pain in the butt...
Refund them, if you've already redeemed them.
Then just buy two more codes again, but this time create two different accounts and redeem one code per account :)
A hassle? A bit, but the trade off is more than worth it.
We've just switched up the deal stacks, so hope they fit you better?
Hi th3doorMATT,
I'm not sure what you mean by diminishing returns? Your submissions per month starts over each month, the number of responses we've put into the deal are high and offer enough scope for most users.
Such that 1 code = 10k MAU, 2 codes = 15k MAU. The MAU and surveys we can create aren't 1:1. I can understand maybe not doubling the number of surveys per code, though I feel that should still be uniform, the MAUs should be doubled. It doesn't make sense from a single account perspective to purchase multiple codes and stack within the same account, because of diminishing returns on how many MAU we get per code. Rather it makes more sense to create multiple accounts and apply only ONE code to each account.
The current model is (when stacking within one account):
1 code, 10k MAU, 50 surveys.
2 codes, 15k MAU, 60 surveys.
The current model without stacking and instead creating separate accounts for each code:
1 code, 10k MAU, 50 surveys.
2 codes, 20k MAU, 100 surveys.
This is what I mean by diminishing returns. The way this deal is structured is extremely poor. You're basically forcing 3 different scenarios based on the current model.
Either Sumolings purchase only 1 code, because stacking in a single account doesn't make economical sense. Stacking max codes at 5, as that's the only amount that is actually a favorable return. There is a massive chasm between 1-4 codes and 5 codes. Up to the point of 5 codes, one should assume that the fifth code will give them 30k MAU and 90 surveys, yet, out of nowhere, you instead get 100k MAU and Unlimited surveys? Seems like a big f@*k you to everyone who can't max stack. And the third option is for folks to purchase multiple codes (less than 5) and create a separate account for each one creating more of a headache than is warranted.
This is my perception of the deal currently and it certainly feels like I'm not alone when it comes to other comments.
Gotcha. We heard you and we've just revamped the deal stacks. Much appreciated.
Hey! Check out the new deal stacks we just updated them. Hope they fit you better :) Appreciate the input.
Thank you for making this happen! This deal structure makes a lot more sense now! I also like your structure as well with a massive bump/perk coming in at 5/max stacks, I wish more deals would do that. You can buy as many codes as you want to fit your needs, but if you maybe go beyond your needs and fork up a bit more money, you're able to reap massive benefits as a result.
I'll be sure to pick up my codes and I am sure those who have already purchased are much happier now.
Thanks again, ResponseSuite team for listening! :)