ResponseSuite Reviews

4.2

4.21 stars
4.21 stars
33

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Verified purchaser

Member since: Jun 2016Deals bought: 194
3 stars
3 stars
Edited Jun 4, 2025

ResponseSuite not dead yet but very slow in response

I had used ResponseSuite early on and liked it. Not perfect but still a good tool ... better than others coming out now.

The site still exists. You can even still create eg a quiz ...

but be aware that there might be issues ...

My quiz didn't actually show up ... neither in the preview nor on the actual page once created 😲 It did though with some limitations when embedded.

When I e-mailed support, they responded with an answer within a day but say it can take 2. ... And they did fix my issues.

But ... as the team says ... ResponseSuite is not their main focus anymore.

When I checked when their last podcast was published: 2020 ... and the last blog post: 2019.

It's a pity as it has so much great potential ... if somebody would just take it over and work on it to update & advance it.

Founder Team
Kennedy_ResponseSuite

Kennedy_ResponseSuite

Jun 4, 2025

Hey there - sorry you're having an issue. While we don't publish content any more for ResponseSuite, we are deffo not dead. In fact we have some great new releases we're working on. Drop an email to our support and we will look into the issue you're seeing. Thanks again for being a customer, really appreciate you!

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Verified purchaser

Member since: May 2017Deals bought: 172
5 stars
5 stars
Posted: Feb 19, 2020

Best Survey Tool Ever!

We have been using this for many weeks now. It is incredibly amazing. Especially with quick to build survey tools, integrations with kartra, wishlist member and so on, What we liked most is that the behaviour of the integration can be triggered using the score from the survey! That is - if the score is 20 - give them access to X product. If score is 100 give them access to AAAA product. We loved it and moved all our surveys into this tool! We stacked the maximum before offer closed. Only regret is that we didn't buy more code and gave it to friends.

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Verified purchaser

Member since: Mar 2014Deals bought: 54
1 stars
1 stars
Posted: Feb 16, 2020

Inflexible and Inconvinient Platform

This review is a bit late but might as well put it out there. There are lots of survey/form tool that can do a lot better than this tool. I should have tested this earlier before the refund date. Ugh one of my worst appsumo deals.

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Verified purchaser

Member since: Dec 2018Deals bought: 560
5 stars
5 stars
Posted: Dec 3, 2019

Support is very responsive!

This program is really great! The ability to include a score for each question and receive the result is an advantage that would normally require a lot of programming. In addition, the frontend can be multilingual. I asked some questions to the support and the answers came in so quickly in a few minutes. I'm going to stack some codes...

Founder Team
Kennedy_ResponseSuite

Kennedy_ResponseSuite

May 9, 2024

Thank you so much. We are here for you should you have suggestions or any issues, questions etc in the anytime going forward :) We've got you.

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JohnJohnPLUS
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Verified purchaser

Member since: May 2017Deals bought: 331
5 stars
5 stars
Posted: Dec 3, 2019

Awesome customer service

Trying to create my first survey, I had an issue saving questions as it kept throwing up an error message. I submitted a ticket and within minutes it was resolved. Thank you Colin Stewart! Awesome customer service and response time.

Founder Team
Kennedy_ResponseSuite

Kennedy_ResponseSuite

May 9, 2024

Colin is the man. Our team is really special, as you have experienced. Thanks again for taking the time to leave such a lovely review.

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