I have asked the question below at least 10 times over 3 weeks to support “after purchasing”. I always get a reply, but never a reply to my question:\u000aReply type 1 \u002D (about 3 times ) a reply about an issue I pointed out about your login requiring a case sensitive email. I cared nothing about this, I just mentioned to help you.\u000aReply type 2 \u002D (about 7 times) We are tired, we are resting.\u000a\u000aThree times I asked if I should ask my question here, no reply on that question.\u000a\u000aSo, here is my question:\u000a\u000aSomeone has invited me to collaborate with them. Your system tells me that\u000a\u000aIf I do so my paid account will be deleted. Seems a bit drastic. How can I get access to the sheet that someone wants to share with me?\u000a\u000aThanks Colin Kinsella

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Arzu_Retable · Answer

Hey Colin 🙌🏻\u000a\u000aCan you send me your email address so I can check your previous questions?\u000a\u000aIf I understand the problem correctly, Someone invited you to his own organization even though you have an organization plan, right? If so, you cannot join another user\u0027s organization if you have an organization plan because a user can only join one organization.\u000a\u000aHowever, if this user shares his workspace or projects with you, you can work collaboratively with them.\u000a\u000aI hope I had understood your question correctly and hope this answer will be helpful.\u000a\u000aPlease feel free to contact us via info@retable.io if this answer is not enough. 😊\u000a\u000aBest,

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