Lost access to my account | Retable

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Q: Lost access to my account

Appsumo stated that Retable is shutting down, but Retable has confirmed that everything is running smoothly and there has been no official communication regarding this situation. Why are we being misled?

capichoDec 6, 2024

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Around Nov. 7 when the refund info and the deadline were posted i didn't get an information email. Only after yesterdays email by Retable I checked back this product page to find Amys notice. 2 days to make such a decision is not enough and I could even have missed the email, especially this time around with all its holidays. best regards
It’s getting really annoying to learn software, provide feedback for improvement, and then get shafted as an early adopter. So tired of it. Retable was another great platform that simply reneges on its promises and the purchase agreement made. Why does AppSumo even claim “lifetime access” and "All future Team Plan updates” when, in fact, one SaaS after another ignores these promises? I know, there’s the “guarantee”… but hey, that’s giving me 50% back of my initial investment… but NONE of my time. And the hazzle to move data, get things set up and working elsewhere.
I can not access my account(and some other user's as well per Discord). There is no reply from from Retable's side for days now. Retable is truly a wonderful app and one of the best in the genre, but no support or access to my WORK is really screwing with my feeling towards team Retable. Can someone please help me to access my account?

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