Missing 100k AI credits, no reply from support
I'm disappointed with its customer support. After redeemed at Rezi site, my original 100,000 AI credits has disappeared and only shows 3000AI. I ask through support chat, no reply. I try doing up my resume, and don't see how to get the AI writing to work. Now my account shows I'm only a basic user and can't use much features as said. I might ask for a refund.
Jacob_Rezi
May 9, 2024"hi I just bought this app through appsumo. how come my AI credits is only 3,259 and not 100,000 AI Credits as claimed on appsumo. pls advise."
When you purchase through Appsumo, they give you a redemption code that you can enter in the checkout process.
When you do this, your account will be upgraded and you'll have the promised features of the plan.
As it stands now, your account is still on the free plan which means the purchased code is unredeemed.