Rhym - Plus exclusive Questions

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Q: Updates?

Hi,

The recent experience with the updates has been quite disheartening. Many users, including myself, have been eagerly anticipating new features or improvements, yet it seems there have been none. This lack of communication and progress is incredibly frustrating, as we had hoped for enhancements that would improve our overall experience. The silence on updates leaves us feeling neglected and questioning the commitment to maintaining and evolving the platform. We deserve transparency and regular updates to keep us engaged and informed. It's time for the developers to step up and provide the community with the information and improvements we are looking for.

Thank you!

AlluMeecPLUSOct 28, 2024
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Q: Is the deal still available for exclusive users, I get a message saying it is available but cannot order it

115112731005034420971PLUSJul 30, 2024
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Founder Team
GauravW_Rhym

GauravW_Rhym

Aug 2, 2024

A: The exclusive deal was available from the 24th to the 26th of July for AppSumo Plus users.

If you have any concerns, please connect with us directly via chat on our website at https://rhym.io, and we will be happy to assist you.

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Q: In response to my earlier question on July 25th about why there hasn't been any progress on items marked on ...

your roadmap as "In Development" or "Planned" for nearly a year, you indicated you were having problems updating the site. In response, you shared a long list of features added to the product to show how much progress has been made since then. However, based on your current roadmap, **most** of these features were already listed as having been completed **before** the end of last year, not this year. This raises some concerns regarding your progress with the product since then.

As you know, a roadmap is a vital communication tool that fosters transparency, builds trust and engages customers in the ongoing evolution of a product or service. However, with what is currently being shared, we have no way of knowing what the current state of your roadmap is as most of the items listed on it have not progressed since the end of last year.

There are six items listed as "In Development" since last year. Even though only three appear this way on the Roadmap, six appear when filtering the status of the items shown on the Ideas page. This discrepancy is obviously confusing and should be resolved for the sake of accuracy and reliability. There are also nearly a dozen items listed as "Planned" for nearly a year with no progress shown on their status.

Can you please elaborate on the reason for the status of these items or provide a more reliable roadmap since this is so crucial to customers?

marykentJul 26, 2024
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Founder Team
GauravW_Rhym

GauravW_Rhym

Aug 2, 2024

A: Hello Marykent,

Thanks for your question.

We understand your concern regarding the roadmap on Frill. As mentioned earlier, we were having some issues with our Frill account and couldn't update it properly.

This year, We have shipped several features, including Multi-Language Support, the Leaderboard, Vertical & Horizontal Alignment in the Editor, and an added media library for Images...

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Q: If I do the wheel of fortune, can I generate codes, so that each code is only 1 attempt?

produpromoPLUSJul 26, 2024
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Founder Team
GauravW_Rhym

GauravW_Rhym

Aug 2, 2024

A: Hello Produpromo,

Thanks for your question.

Currently, the feature to add unique codes for the Wheel of Fortune game is not available. However, we are planning to add this feature for all game templates, and it will be released soon.

If this is an urgent requirement for your campaign, please connect with us directly via chat on our website at https://rhym.io, and we will be happy to assist...

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Q: Hello, I purchased Rhym previously and I'm about to upgrade my plan.

Regarding "Match 3" is there any way for the elements to be bigger in size? It can actually cover a bit more of the available spaces around the elements area.

It would be so much more engaging for the users and easier to play/swipe if the elements are bigger. Love the software! Hope something can be done about this. Thanks!

appshelPLUSJul 26, 2024
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Founder Team
GauravW_Rhym

GauravW_Rhym

Jul 26, 2024

A: Hello Appshel,

Thanks for your question.

We are developing a new Match 3 template with more customization options, including variable grid size and element size. It will be deployed soon. The current version of Match 3 has limitations with changing the grid or element size.

If you have any suggestions or need any assistance, please connect with us directly via chat on our website at...

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