Q: Are additional users billed flexibly based on actual numbers?
I'm referring to the question from Sumoling_Number_1 on September 14, 2024, and the answer from you on September 17, 2024:
In this context, I'm unclear why the discount table starts at 20 users when it seems I have to pay $10 per user for the first 100. Does the count apply to the free quota of 25 users in Tier 3 and 50 users in Tier 4, and does the discount only start with the 26th or 51st user? Or do all additional users up to 100 still cost $10 per month before discounts are applied starting from 100 users? Additionally, how is billing handled when users are gradually gained or lost? Is it billed based on the actual number of users, or do we need to purchase and manage fixed quotas?
Harry_RockyAI
Sep 23, 2024A: Hi there :)
Your 25/50 user seats are out of this calculation.
You purchased them for life time and this means you will always have 25/50 subscribed users covered.
Now, when you buy later seats from us, you can buy them in bulk.
Let's say you win a project with a company that has 150 employees.
Then you can buy from us 150x12months of seats = 1800 seats, so that they company is covered.
Then you get the discount for 1800 seats. But you buy those seats from us in bulk.
Those seats stay with you until they are consumed. 1 seat = 1 user per month.
P2PLUSThey show a complete breakdowns online but it seemed that it was based on real time users and it takes a bit to get the ball rolling but after you get a thousand (which was what I was eyeing) then it becomes really affordable for a NPO like ours so I was just betting on doing whatever it takes to get to that 1000 and over because 2 or 3 dollars a user would actually be nice, right? IMO
RAM91581PLUSThanks for your reply. It's definitely interesting, but the details need to be clear before investing a lot of time and money. I wasn't able to find a detailed breakdown on the provider's site that confirms what you're saying. If you have more concrete info or a source, please let me know.
RAM91581PLUSThank you for explaining the "bulk" model. While this may work for established coaches with stable clients, it poses a significant barrier for newcomers, as growth is often unpredictable. Requiring large upfront purchases adds unnecessary risk, limiting the flexibility individuals need to grow organically. By the way, I was initially interested in Tier 4 but decided against it due to these condit.
Thanks RAM,
The bulk model gives you higher profits in long term. In short term, you do not have to buy seats that you do no need, also our system allows you to go into "minus" seats and pay a month later, once you got the subscriptions on your side.
You will usually charge your clients about $20 and more for the access, and our cost per seats have a defined price. So you make plus for extra users
RAM91581PLUSI just realized I misunderstood the discount setup. I thought it was an annual commitment with a set number of subscribers, but now I get it's per seat on a monthly basis. Just wanted to clear that up—sorry for the mix-up!
IltaphPLUSHarry, let’s say that for six months I have 20 users, then that client finishes their program and I take a different client for 9 months with 35 executives. Am I using 35 user seats or 55 user seats, because the first 20 are still counted against my limits?
Hi Iltaph,
so your 10/25/50 users from the tiers are recurring users. Once your current 20 clients finish their program, you can reuse the 20 seats for other clients. At any time you will have those amount of users available.
However, if at one time you might have 5 users above the threshold, then you will be asked to buy 5 extra seats the month after.