Role.so Questions

Showing 1 - 20 of 25 questions

Q: Hi! Can I embed a candidate pack page in another site via Iframe, html,etc? Thanks.

Also, can I show different jobs for the same company in the same page?

filipercostaPLUSNov 6, 2024
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Founder Team
Adrian_Role.so

Adrian_Role.so

Nov 6, 2024

A: Hi,

Embedding options are not yet available, however it’s on the roadmap.

As for multiple jobs per page, there are a couple of ways of achieving this: either by cleverly organising the copy either by cross linking several candidate packs (you can always duplicate candidate packs and hide sections, so you can make it as simple as needed); however there is no multi-page option (whereby you...

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Q: CNAME, Form Customization, Section Customization, Bengali Language?

1. Do you have CNAME records to add? I mean custom domain?
2. Can I customize the forms? I need more input fields with different kind of data collection such as portfolio links, social media profiles, location, etc.
3. Can I customize the sections? Move up or down, and add a whole new section to inform about different contexts?
4. Can add the sections names and section contents in Bengali language? I don't need the platform language in Bengali, but the candidate facing frontend should be in Bengali as because we will be hiring in that location.

Thanks in advance.

HiShahadatPLUSNov 2, 2024
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Founder Team
Adrian_Role.so

Adrian_Role.so

Nov 2, 2024

A: Hi,

Thanks for reaching out with your questions.

Points 1 to 3 are in the works, and will be added to the platform as soon as possible.

As for Bengali, if there’s enough interest I’m happy to add it as an additional language for the candidate facing UI; however at the moment I’ll have to deprioritise adding this as there’s not enough demand.

Finally, should you opt to buy this now through...

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Q: No one responding

Hello,

i have purchased the role.so on 16-Sept-2024 and my team is trying to connect with yours. once they reschedule and then absolutely no response. We want to understand some configuration and integration details.

With this kind of post sale service, i dont think we can use or recommand this system to anyone.

Is someone listening here?

solutions2Edited Oct 14, 2024
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Founder Team
Adrian_Role.so

Adrian_Role.so

Oct 16, 2024

A: Hi,

I'm sorry to hear that your queries haven't been resolved to your satisfaction.

I am aiming to reply to every email in 24 hours or less, so this comes as a surprise to me, especially cause I'm also monitoring any correspondence that might land in the spam folder.

Please feel free to email me on hello@role.so (please include you AppSumo username as well) and I will look into your...

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Q: Can it be used to screen nonprofit board members and volunteers?

We are having a few rounds of opening up applications for board members and volunteers, respectively. This seems like an excellent, attractive way to get their interest before sending them to a form to complete and submit a cover letter + their resume/CV.

Ideally, in the future, they could tick boxes for the specific roles they'd be interested in. I guess the FAQ could instead be used to have each role as a drop-down option so they can only learn about the roles they're interested in and not make the page longer than necessary.

gendersexualityPLUSOct 13, 2024
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Founder Team
Adrian_Role.so

Adrian_Role.so

Oct 13, 2024

A: Hi,

Thanks for reaching out with your feedback, much appreciated.

At the moment it’s not possible to extend nor customise the forms however I am working on adding these features.

In the future you’ll be able to customise the form fields (for both interested and non-interested candidates) and redirect them to a link of your choice post-form completion even, all while keeping the collected the...

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Q: Code redemption email question

Hello Role.so team,

Congrats on your Appsumo launch.
Quick question.

When I sign up for the free plan on your site, can I use the same email to activate my subsequent Appsumo purchase?

Thanks

mavenerPLUSOct 4, 2024
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Founder Team
Adrian_Role.so

Adrian_Role.so

Oct 5, 2024

A: Hi there,

Thank you for reaching out.

You can sign up with any email address of your choice directly on the free plan. The AppSumo code can be entered post registration, by accessing your profile page (there’s a code redemption field at the bottom). Post-purchase you’ll get a step-by-step guide as well.

I hope this helps, but let me know if you any other questions or feedback of...

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