Adrian_Role.so
Feb 14, 2026A: Hello Angus05,
Thank you for bringing this to our attention immediately.
Our domain name expired unexpectedly, which caused temporary downtime for Role.so sites.
This was an oversight on our part; we missed the renewal notification.
Fully resolved. The domain has been renewed and all services are back online.
We sincerely apologize for this interruption. If you experienced any issues accessing your candidate packs or career pages during this time, please reply to this message and we'll make it right.
Best regards,
Role.so Support Team
Verified purchaser
Hi Adrian. Thanks for the update. I want to be honest — the domain expiry worries me. If something as fundamental as the domain renewal was missed, how can customers feel confident investing time into setting up workflows on the platform?
Hi Angus05,
The domain issue during the ownership transition has been resolved. Auto-renewal and external monitoring are now active.
Due to reply length limits here, feel free to contact us at [email protected] for any further questions.
Best regards,
Role.so Support Team