I Wish I Could Give 0 Tacos - No Support For Application Issues
I've arrived at the same conclusion an earlier reviewer did; RTILA is totally unusable due to application issues.
I've been waiting for five weeks to get a response from RTILA to my support ticket from January.
I opened another RTILA support ticket for a totally different issue three days ago. No response on that either.
In both cases, I've clearly pointed out an issue with their software and provided screen shots.
I also went over to their Skool Community thinking I could find the RTILA Team there. No dice. That was made read only. I wonder why.... LOL
Since I trusted both RTILA and AppSumo, I maxed out at six codes back in May 2025. I've come to understand that was an expensive mistake.
This is why I cancelled my Plus membership and will be very hesitant to buy anymore AppSumo deals in the future. Unfortunately, several of the AppSumo deals I purchased have been changed by the sellers significantly long after the deal closes, they ghosted buyers on support, or they completely shut down. I bought these for "future use" and got literally no use out of them.
The only way I can see AppSumo fixing this long term is to do chargebacks against these sellers and refund the buyers 100%.
For those wondering, AppSumo can force the Founders to sign a personal guarantee so that if the company closes up and runs away with the buyers' cash, they can sue the sellers personally to reimburse the buyers.
If that means the deals are only one year deals, I'm totally fine with that. It is a win for the buyers; they get to try the service out at a significant discount. It is a win for the sellers; they get new paying customers. It is a win for AppSumo; they get revenue.
The way it is currently, the sellers and AppSumo both get the "gold mine" and the buyers get the "shaft." This needs to change.
Founder Team
RTILA
Mar 13, 2026
Hi, this reply is not from Mohamed. I'm his co-founder and developer partner at RTILA, stepping in because he hasn't been able to handle his duties for a while now.
You have every reason to be frustrated, especially after investing in six codes. That shows real trust in what we're building, and we let you down. I'm sorry for that.
Here's what actually happened. We went through a really rough...
Everything is fine up to V7, but V8 is not currently running for me
Apparently, the founder was unable to resolve the issues that arose during the version update from 7 to 8. According to information from the FB Group, it could also be that this was caused by a tragic personal development. I hope that it is only a short break for health reasons. However, the company intends to continue developing the product with a delay.
That's why I rate V7 with 5 tacos.
For V8, which “doesn't work yet” for me, I can only give 0 tacos. Together, I think this is a fair 4 tacos, because the purchased deal (V6 + 7) basically works well.
My review from the 25th of Jan:
"Doesn't work = 0 tacos."
I have been waiting for support for two weeks. Version 8 can be started on two Windows PCs with Win 11, but access to the Project Manager fails. This can be reproduced on two different computers, different browsers, same problem.
Founder Team
RTILA
Mar 13, 2026
Hi, this is not Mohamed replying. I'm his co-founder and developer partner at RTILA.
First of all, thank you for updating your review and for sharing the context from our Facebook group. That really means a lot, and I appreciate how fair you've been in rating things.
I also want to sincerely apologize for the delay in getting back to you. As you may have seen, we've been going through a very...
This is by far one of the best support experiences I have ever had here at AS. All tickets are answered quickly, without any issues, and Mohamed's kindness makes you wish all founders showed that level of interest in their community and love for their solution. They are constantly improving and creating videos on how to use it. Definitely recommended.
Founder Team
RTILA
Nov 27, 2025
Hello CaX. Thank you very much for this great review, duly appreciated and happy to see that you appreciate our efforts. We still have improvements to do in multiple places but now with the V8 we can allocate more time to creating docs and templates for the community to pick up the software faster and further
Hi, can you create an easy video guide to use RTILA and create web automations ? i watched your video guides on youtube but they are too much for professional user. Do you have templates to web scraping contact from google maps and after enrich them from company websites with emails ? best regards
Founder Team
RTILA
Nov 15, 2025
Dear Leonardo Yes we will be converting out V7 Google Maps + data enrichement template into the new V8 format in the coming weeks or so and you can reach out to us via support ticket and ask for early access: https://rtila.com/support
I’ve started using version eight of RTILA, and I have to say, I’m impressed. You can tell that the assistant is really the foundation of everything. I experimented with it a bit, starting completely from scratch. I had never worked with RTILA before, but within an hour, I managed to scrape a competitor’s website. I’d say it was a moderately complex site. If I had tried to do that manually before, well, I probably would have spent an entire day getting it done just right.
Version eight also looks much better. It works a lot smoother. I can definitely see room for improvement, but you can tell the team has put a lot of effort into creating an amazing product. On top of that, I think the combination of starting with a chatbot is perfect. The chatbot handles most of the setup, and then you move on to scraping, as well as automation. While automation isn’t emphasized as much, I personally find it very important. You can run your automation completely unlimited and free, either on your own machine or potentially on a VPS in a Docker container or something similar.
It’s a great product. I think it’s a hidden gem on AppSumo.
Founder Team
RTILA
Nov 7, 2025
Arjan thank you for your support, we have been going through tough times these last few months with some bugs/issues with our V7 version, but now thanks to our V8 we have caught up and we are bringing VIBE WEB SCRAPING to the table with our new V8 Ai Assistant. And we will keep our vision to offer you best power for lowest or no-fees especially fees per task runs.
Verified purchaser
I Wish I Could Give 0 Tacos - No Support For Application Issues
I've arrived at the same conclusion an earlier reviewer did; RTILA is totally unusable due to application issues.
I've been waiting for five weeks to get a response from RTILA to my support ticket from January.
I opened another RTILA support ticket for a totally different issue three days ago. No response on that either.
In both cases, I've clearly pointed out an issue with their software and provided screen shots.
I also went over to their Skool Community thinking I could find the RTILA Team there. No dice. That was made read only. I wonder why.... LOL
Since I trusted both RTILA and AppSumo, I maxed out at six codes back in May 2025. I've come to understand that was an expensive mistake.
This is why I cancelled my Plus membership and will be very hesitant to buy anymore AppSumo deals in the future. Unfortunately, several of the AppSumo deals I purchased have been changed by the sellers significantly long after the deal closes, they ghosted buyers on support, or they completely shut down. I bought these for "future use" and got literally no use out of them.
The only way I can see AppSumo fixing this long term is to do chargebacks against these sellers and refund the buyers 100%.
For those wondering, AppSumo can force the Founders to sign a personal guarantee so that if the company closes up and runs away with the buyers' cash, they can sue the sellers personally to reimburse the buyers.
If that means the deals are only one year deals, I'm totally fine with that. It is a win for the buyers; they get to try the service out at a significant discount. It is a win for the sellers; they get new paying customers. It is a win for AppSumo; they get revenue.
The way it is currently, the sellers and AppSumo both get the "gold mine" and the buyers get the "shaft." This needs to change.
RTILA
Mar 13, 2026Hi, this reply is not from Mohamed. I'm his co-founder and developer partner at RTILA, stepping in because he hasn't been able to handle his duties for a while now.
You have every reason to be frustrated, especially after investing in six codes. That shows real trust in what we're building, and we let you down. I'm sorry for that.
Here's what actually happened. We went through a really rough...
Share RTILA: Web Automation - Plus exclusive
Verified purchaser
Everything is fine up to V7, but V8 is not currently running for me
Apparently, the founder was unable to resolve the issues that arose during the version update from 7 to 8. According to information from the FB Group, it could also be that this was caused by a tragic personal development. I hope that it is only a short break for health reasons. However, the company intends to continue developing the product with a delay.
That's why I rate V7 with 5 tacos.
For V8, which “doesn't work yet” for me, I can only give 0 tacos. Together, I think this is a fair 4 tacos, because the purchased deal (V6 + 7) basically works well.
My review from the 25th of Jan:
"Doesn't work = 0 tacos."
I have been waiting for support for two weeks. Version 8 can be started on two Windows PCs with Win 11, but access to the Project Manager fails. This can be reproduced on two different computers, different browsers, same problem.
RTILA
Mar 13, 2026Hi, this is not Mohamed replying. I'm his co-founder and developer partner at RTILA.
First of all, thank you for updating your review and for sharing the context from our Facebook group. That really means a lot, and I appreciate how fair you've been in rating things.
I also want to sincerely apologize for the delay in getting back to you. As you may have seen, we've been going through a very...
Share RTILA: Web Automation - Plus exclusive
Verified purchaser
Outstanding support
This is by far one of the best support experiences I have ever had here at AS. All tickets are answered quickly, without any issues, and Mohamed's kindness makes you wish all founders showed that level of interest in their community and love for their solution. They are constantly improving and creating videos on how to use it. Definitely recommended.
RTILA
Nov 27, 2025Hello CaX. Thank you very much for this great review, duly appreciated and happy to see that you appreciate our efforts. We still have improvements to do in multiple places but now with the V8 we can allocate more time to creating docs and templates for the community to pick up the software faster and further
Share RTILA: Web Automation - Plus exclusive
Verified purchaser
easy video guide to use RTILA web automation
Hi, can you create an easy video guide to use RTILA and create web automations ? i watched your video guides on youtube but they are too much for professional user. Do you have templates to web scraping contact from google maps and after enrich them from company websites with emails ?
best regards
RTILA
Nov 15, 2025Dear Leonardo
Yes we will be converting out V7 Google Maps + data enrichement template into the new V8 format in the coming weeks or so and you can reach out to us via support ticket and ask for early access: https://rtila.com/support
Share RTILA: Web Automation - Plus exclusive
Verified purchaser
Hidden gem on AppSumo
I’ve started using version eight of RTILA, and I have to say, I’m impressed. You can tell that the assistant is really the foundation of everything. I experimented with it a bit, starting completely from scratch. I had never worked with RTILA before, but within an hour, I managed to scrape a competitor’s website. I’d say it was a moderately complex site. If I had tried to do that manually before, well, I probably would have spent an entire day getting it done just right.
Version eight also looks much better. It works a lot smoother. I can definitely see room for improvement, but you can tell the team has put a lot of effort into creating an amazing product. On top of that, I think the combination of starting with a chatbot is perfect. The chatbot handles most of the setup, and then you move on to scraping, as well as automation. While automation isn’t emphasized as much, I personally find it very important. You can run your automation completely unlimited and free, either on your own machine or potentially on a VPS in a Docker container or something similar.
It’s a great product. I think it’s a hidden gem on AppSumo.
RTILA
Nov 7, 2025Arjan thank you for your support, we have been going through tough times these last few months with some bugs/issues with our V7 version, but now thanks to our V8 we have caught up and we are bringing VIBE WEB SCRAPING to the table with our new V8 Ai Assistant. And we will keep our vision to offer you best power for lowest or no-fees especially fees per task runs.
Share RTILA: Web Automation - Plus exclusive