We are writing to inform you about a recent incident that has affected our app's database while adding a new feature update for creating workspaces, resulting in the unintentional deletion of user data. We understand the gravity of this situation and sincerely apologize for any inconvenience it may have caused.

What Happened?

Our technical team recently encountered an unexpected issue that led to the deletion of user data from our database. This incident was unforeseen, and we deeply regret any disruption it may have caused to your experience with Rush Widget.

Immediate Actions Taken:

Upon discovering the problem, our team has been working tirelessly to rectify the situation. We have implemented enhanced security measures to prevent a recurrence of this issue in the future. Rest assured, we are committed to safeguarding your data and ensuring the integrity of our platform.

Changes Implemented:

To prevent a similar incident from happening in the future, we have made the following changes:

Enhanced data backup protocols to minimize the risk of data loss.
Conducting regular audits and checks on our database infrastructure.

What You Can Do:

Sign up for Rush Widget - https://app.rushwidget.com/auth/sign-up
Create your widgets that were created before - https://app.rushwidget.com/widgets
Add your coupons - https://app.rushwidget.com/profile

As a gesture of apology for our mistake:

All of you will receive a special offer for a live chat and AI bot, which will be implemented soon.

We understand the trust you place in Rush Widget, and we are committed to earning back that trust. We apologize for any inconvenience this incident may have caused and appreciate your understanding as we work to improve our systems.

Thank you for your continued support and patience.

Rush Widget

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