Name: Product no working, and Support garbage
Item: ruttl
Rating: 1
Author: tylerjohnson

Group

Software

Operations

Sub category

Project management

Product tag

Best for

Developers

Project managers

Web designers

Integrations

Asana

ClickUp

Jira

Slack

Zapier

Operating system

Browser-based

Android

Features

White label

CNAME

Allows Existing Accounts

<a style="font-weight:bold" href="https://ruttl.com/bug-tracking-tool/" target="_blank">Bug tracking tool</a>

<a style="font-weight:bold" href="https://ruttl.com/website-feedback-tool/" target="_blank">Website feedback tool</a>

<a style="font-weight:bold" href="https://ruttl.com/mobile-app-feedback/" target="_blank">Mobile app feedback tool</a>

<a style="font-weight:bold" href="https://ruttl.com/integrations/" target="_blank">All integrations</a>

<a style="font-weight:bold" href="https://ruttl.com/customer-feedback-tool/" target="_blank">Customer feedback tool</a>

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade or downgrade between 3 license tiers

Previous AppSumo customers who purchased ruttl can upgrade their license to increase their feature limits

Previous AppSumo customers will be grandfathered into the new feature limits

Chrome Extension

YouTube Tutorials

Blog

Public Roadmap

Support Page

A message from the founder

Co-Founder

July 22, 2021

Associate Marketing Manager

July 27, 2021

<h4 class=""><b>Ruttl is a feedback tool that lets you give design and development feedback, as well as track bugs on websites and mobile apps.</b></h4>

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe id="ruttl23-vid" width="560" height="315" src="https://adilo.bigcommand.com/watch/qI8ZJHFB?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div></p>

<p><b>Give feedback on live websites with text and video comments</b> that are pinned to the pixel, to share precise feedback with designers and developers.</p>

<p>Using the edit mode, you can<b> edit content and replace images using live updates</b>, with the option to create multiple versions of files and access them with all comments included.</p>

<p>Plus, you’ll be able to <b>view and inspect the CSS to share specific changes</b> for font size, alignment, margins, padding, and more—all in real time.</p>

<p>Need to get feedback from others outside your team? You can&nbsp;allow guests and clients to comment on projects without having to sign up for an account.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="ruttl23-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-1.png?optimizer=gif"
                alt="Design feedback function"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-1.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-1.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-1.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Collaborate with comments to give precise feedback to designers and developers.</i></h5><p>Say goodbye to complex bug tracking. With ruttl, you can<b> report bugs as comments directly on your product</b>, providing all the context needed to fix them.</p>

<p>You’ll be able to<b> </b>capture, assign, prioritize, and resolve bugs collaboratively<b> </b>from the dashboard as new tickets are automatically generated from the comments.</p>

<p>Thanks to the packed integrations, you can <b>notify team members about new tickets </b>via your preferred productivity tools like Trello, ClickUp, Asana, Zapier, or Jira.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="ruttl23-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-2.png?optimizer=gif"
                alt="Review and track bugs"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-2.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-2.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-2.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Review and track bugs on live websites while adding tickets to your dashboard.</i></h5><p>Best of all, ruttl lets you<b> report bugs directly on your mobile app </b>with text and video comments<b>,</b> so that all the context is collected in exactly the right place.</p>

<p>There’s also a handy pen tool that lets you<b> literally circle bugs as they appear </b>so you can<b>&nbsp;</b>give crystal-clear feedback to your dev team.</p> 

<p>You’ll be able to<b> automatically create a ticket for each mobile bug report</b>, which will appear on your dashboard.</p>

<p>From there, you can<b> </b>assign bug tickets and set deadlines within your team, all while using the live chat feature to share attachments and reference URLs.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="ruttl23-3"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-3.png?optimizer=gif"
                alt="Mobile app bug reporting"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-3.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-3.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-3.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Activate the widget and start reporting bugs directly on your mobile app!</i></h5><p>You’ll also be able to<b> </b>automate the customer feedback and support process with an AI chatbot powered by GPT-4.</p>

<p><b>Train your AI bot using your website data</b> by adding a CSV file or manually entering a set of pre-defined queries.</p> 

<p>Plus, you can<b> collect feature requests from customers</b> that will be sent directly to your product manager!</p>

<p>Your chatbot can even <b>collect and display text and video testimonials </b>from your customers without any additional software.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="ruttl23-4"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-4.png?optimizer=gif"
                alt="AI-powered chatbot"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-4.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-4.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/ruttl23-4.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Automate your customer feedback and support process with the AI-powered chatbot.</i></h5><p>Taking a website or mobile app live without testing out that new content is like going to a party without trying on your outfit first. (<i>“Who knew that lime green was not my color??”</i>)</p>

<p>With ruttl, you get all the tools you need to collaboratively give feedback and report bugs on your website or mobile app.</p>

<p>Give better UX feedback.</p>

<p><b>Get lifetime access to ruttl today!</b></p>

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