Hi, I have emailed the app several times and have not heard back. The software remains quite good, although my dashboard looks different than what is shown making me think I do not have access to all the tools shown in AppSumo although I am on a tier 4 plan. Also, my Kanban boards to not work. Given that I emailed 11 days ago and have no response, I am posting in here to hope to get resolution on my issues. Thank you, Linda
Hi I just bought a second tier subscription, but I tought it would create content in the same language of the website am I doing something wrong? Is it possible to get results in Italian? (BTW I'm so happy with the output, the brief is so detailed and the article is very good!) Update: ok it started giving suggestion and producing content in Italian... maybe it just needed time to fetch website data :)
Yes I'm loving it! I made a little test I don't know if it can be useful for you in terms of optimization. Since I came out with one post suggestion in English and same one in Italian I tried to generate a brief in both languages: speaking about the "technical jargon" english output is more accurate and the post came out more specific, while italian output is more generic and not at the same level
Q: Monthly limit usage is not refreshing. Didn't get answer from support.
My monthly usage is not renewing after a month. Can you please check it?
Share Sage SEO
Q: What troubleshooting steps can I try to get the app working again?
I try to get it but it doesn't work and the support don't answer, may do you know how to fix it?
Thanks
Share Sage SEO
Q: Does Sage SEO work?
I tried to log into the service... and the site is simply unavailable.
Is this a glitch or a long-standing issue?
Peter_SageSEO
Jul 8, 2025A: Hi Digital,
Yes, the service is up. Were you logging into app.sageseo.ai?
Share Sage SEO
Q: Hmm...no answer from support
Hi,
I have emailed the app several times and have not heard back. The software remains quite good, although my dashboard looks different than what is shown making me think I do not have access to all the tools shown in AppSumo although I am on a tier 4 plan. Also, my Kanban boards to not work. Given that I emailed 11 days ago and have no response, I am posting in here to hope to get resolution on my issues.
Thank you,
Linda
Peter_SageSEO
Jun 25, 2025A: Hi Linda!
Apologies as we were having issues with our support desk tooling. I've emailed you back on your case and hope to get things resolved ASAp for you.
Best,
Peter
Share Sage SEO
Q: Italian language support
Hi I just bought a second tier subscription, but I tought it would create content in the same language of the website am I doing something wrong? Is it possible to get results in Italian? (BTW I'm so happy with the output, the brief is so detailed and the article is very good!)
Update: ok it started giving suggestion and producing content in Italian... maybe it just needed time to fetch website data :)
Chris_SageSEO
Jun 22, 2025A: Glad to hear that it is working now - and you like it - Please leave a review!
Share Sage SEO
Yes I'm loving it! I made a little test I don't know if it can be useful for you in terms of optimization. Since I came out with one post suggestion in English and same one in Italian I tried to generate a brief in both languages: speaking about the "technical jargon" english output is more accurate and the post came out more specific, while italian output is more generic and not at the same level