SalesGroup all-in-one chatbot & Feedback platform Questions

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Q: FUll Whitelabel for Agencies

Could you provide more information on whether such a plan is in consideration for the below?

- Full white labeling
- Custom domains
- Bring Your Own Key (BYOK)
- Multiple workspaces
- API and Webhooks access

Could you provide more information on whether such a plan is in consideration?

erin158Edited Jan 8, 2025
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Q: Do you provide a BYOK (Bring Your Own Key) feature so I can use my own OpenAI API key?

AndiMicroPLUSDec 30, 2024
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Founder Team
Jay_support

Jay_support

Jan 7, 2025

A: Thank you for reaching out. Unfortunately, we do not offer the BYOK (Bring Your Own Key) option to use your own OpenAI API key at this time.

Please let me know if there’s anything else I can assist you with!

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Q: Agency use

I'm interested in using this for my clients. I have a website agency. I want to be able to sell the bots to each client. I want it to be under my own brand though. Is tier 3 suitable for this? Also I noticed there's only a certain number of tokens listed. Is that number to be shared amongst all of the bots or is that per bot? Is the token number monthly renewed or it means total ever?

105255394157006409389Jan 6, 2025
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Founder Team
Jay_support

Jay_support

Jan 7, 2025

A: Thank you for your interest! To answer your questions:

Tokens under Tier 3 are renewed monthly.
The token limit is shared among all the bots you create.
Let me know if you need further details or assistance!

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Q: Inquiry About SalesGroup Plans for Digital Agencies

Hi Jay,

As we discuss the features of SalesGroup, I wanted to highlight the importance of aligning your offerings with the needs of AppSumo's community of entrepreneurs and digital agencies. A plan tailored specifically for them could greatly enhance the success of SalesGroup and your marketing efforts on the platform.

I believe it would be beneficial to offer an additional customized plan specifically for digital agencies, which could include an enterprise package with features such as:

- Full white labeling
- Custom domains
- Bring Your Own Key (BYOK)
- Multiple workspaces
- API and Webhooks access

Could you provide more information on whether such a plan is in consideration?

Thank you!

number1

number1PLUSNov 15, 2024
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Founder Team
Jay_support

Jay_support

Nov 15, 2024

A: Thanks for the question! We’re currently working on exploring tailored plans for digital agencies, including the features you mentioned. We’ll provide a detailed response as soon as we have more information. Stay tuned!

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Q: Need to use my own APIs?

Hi! Do I need to use my api o is it an ALL IN ONE, so the chatbot works itself without APIs?

dottorluca19PLUSDec 18, 2024
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Founder Team
Jay_support

Jay_support

Dec 19, 2024

A: No need to worry about APIs – everything is all-in-one! Our chatbot works seamlessly right out of the box, so you can get started without integrating any external APIs. It’s designed to be simple, efficient, and ready to go!

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Q: White Label & questions

Hello,
1. White Label?
2. What does it cost to add conversation "limits"?
3. Seems like you have "few" tiers.... We have a lot of customers, so it seems like it's a little bit "low", planning on having a "higher tier"?

SEOfrallanPLUSDec 10, 2024
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Q: Please explain credits in more detail. What are credits used for and how many credits are used for those actions

426f20ccda86454c8698ccdd0dd7ea97PLUSDec 7, 2024
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Founder Team
Jay_support

Jay_support

Edited Dec 10, 2024

A: Each chatbot request uses message credits, and when actions like scheduling or submitting a review are enabled, more credits are used due to the multiple steps involved.

Example:
If a user asks to book a meeting and submit a review, the chatbot may:

Check calendar availability.
Respond with available times.
Submit a review.

These steps mean 3x the credits are used for the selected actions.

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Q: Can you describe the use made of the credits and the cost of using these services in credits?

105532666284975590557PLUSNov 26, 2024
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Q: Looks like a robust tool

Interested in getting top tier, but have a few questions. I signed up for your demo on your site to have a look at the features and ChatBot training.

1. Correct me if I'm wrong, but the ChatBot knowledge base and prompt training capabilities seems a bit limited. It appears there's a site map link, 8000 word Text, a few link upload options, and only three FAQ's. Wondering if there's the ability to upload more documentation such as PDF's or the like? Also if there's advanced prompting options?

2. Is there the ability for Rich Cards with the Chat as well. to show products?

3. Is there full white labeling available not just on front end, but backend dashboards for clients to access? Possibly a custom domain?

4. Is there the ability to have multiple workspaces / dashboards / accounts for clients to login if needed?

Thank you in advance

jeramyPLUSNov 14, 2024
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Founder Team
Jay_support

Jay_support

Edited Nov 14, 2024

A: Thank you for checking us out and setting up a demo account! Here’s some clarity on your questions:

1. Regarding the text limit, we are in the process of increasing it to 100MB upload and adding the option to upload PDFs for enhanced training capabilities. Yes, we currently have three floating FAQs to make it easy for customers to find answers directly within the chat interface.

2. The rich cards feature for displaying products is currently under development and will be available soon.

3. We do offer full white labeling, including backend dashboards and a custom domain, but these features are part of our enterprise package and not included in the AppSumo deal.

4. The ability to have multiple workspaces/dashboards for client logins is also available but is part of our enterprise package.

I hope this helps clarify things! Let us know if you have any more questions.

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Q: WP integration and number of companies

How many websites can I run the plugin on simultaneously?

Steve221PLUSNov 23, 2024
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Q: Hi ! My shop is not listed in your integration list. Do you offer a script code to insert on any website ?

marcheaPLUSNov 7, 2024
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Founder Team
Jay_support

Jay_support

Nov 7, 2024

A: Hi! Yes, we do offer a script code that you can easily integrate into your webshop. This script will allow you to seamlessly connect with our services even if your shop is not listed in our integrations. Let me know if you need assistance with implementing it!

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Q: Free trail not working ?

Your FREE TRIAL on your website doesn't work : I entered a name, an email, a password but nothing happens when clicking on "submit".

marcheaPLUSNov 7, 2024
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Founder Team
Jay_support

Jay_support

Nov 7, 2024

A: Thank you for reaching out! To access the free trial with 50 credits, simply:

Enter your Username.
Provide a valid Email.
Create a Password.
Click the "Signup" button.

If the "Signup" button isn’t responding, try refreshing the page or using a different browser. Contact support if the issue continues. We're here to help!

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