Do you pick up emails from Outlook365 to create a single view of customer communications? How about other sources of communication?

2. Can you capture email open data for one to one emails?

3. Where do the people / account pictures come from? Are they uploaded manually or scraped from social networks / websites?

4. From a GDPR perspective, where is data being held and what practices do you have in place to protect confidential data?

Thanks.