I've been on the market for my "forever CRM" for some time now. I've tried three recent AS offerings and experienced various degrees of happiness with them. Therefore I was really excited when SalezShark showed up. I've purchased two codes and have done the usual exploring (e.g. how do I add leads, view my pipeline, etc.) The platform looks and responds great. The design makes you want to use the platform. Where I got stuck is that I can't get the email function to work, which is the most important thing for me. I'm an Office 365 user and I've entered the published SMTP settings. The Test Connectivity option works but then I get an error when I attempt to send a test email. I eventually contacted support who more or less told me to disconnect / reconnect the connection. I did so just to cooperate but it still did not work. Support told me to contact them if this did not work and I've done so. That was 3 or 4 days ago and I've not heard a thing (TBH, I'm not sure if I'm being unreasonable or not expecting a reply in 3-4 days; I am open to feedback.) It is for this last reason that I've subtracted one taco. I really hope I can get this resolved and continue my exploration of this platform. Like I said, it looks really nice.