Q: Where is support email?
I have set up my first automation and has sent NO connections...
need help. where is the support email or link?
https://prnt.sc/chKPcyCA8RFA
Edgar_N
Mar 24, 2026A: We’re available all day via live chat and usually respond within a few seconds.
You can reach us:
On the website: https://scaliq.ai
Or directly inside your dashboard: https://app.scaliq.ai
You’ll see the chat in the bottom right corner of your screen 👍
We’ll be happy to help you get this sorted quickly.
Verified purchaser
bottom right corner there is nothing: https://prnt.sc/q-5eN1dQ09zy
Hmm, that’s unusual 🤔
You might have a VPN or a browser extension (like an ad blocker) that’s blocking the chat widget.
Could you try disabling those or opening the page in an incognito window and see if it appears?
Let me know if it still doesn’t show up and I’ll help you troubleshoot 👍
Verified purchaser
in your website, where? please share an email
You can reach us at: [email protected]
Also, the live chat is normally available in the bottom right corner of the website or inside the app. If you don’t see it, it’s usually due to a VPN or browser extension blocking it.
Regarding your campaign, connection requests don’t send instantly. You can go to “View leads” to see when the next one is scheduled, it will be processed automatically👍.
Verified purchaser
I needed to change from comet to chrome, and now I see the chat box. Thanks