Unclear Compatibility Information Led to $25 Loss
I recently purchased the ScreenStory app, but unfortunately, it does not work on Windows. The app only states that it supports macOS, which does not explicitly mean it is not compatible with Windows. Because of this lack of clarity, I lost a $25 coupon. I requested a refund less than 10 minutes after purchase, but was unable to recover my coupon. Very disappointed with the experience.
Screenstory.io
Jun 26, 2024Hello,
Thank you for your feedback. We regret the misunderstanding.
Currently, the ScreenStory application supports only macOS, as specified on the product page and on the AppSumo. We are already actively working on the Windows version, and when it is ready, your lifetime license will automatically extend to it.
We hope for your understanding and improved assessment.